• Bookings must be submitted at least 72 hours in advance
• After you have made your booking request, a confirmation email will be automatically sent to your nominated email address. Please note this is NOT a final confirmation, as your desired date may not be available
• Massage bookings are extremely limited especially weekends. If your selected timeslot is unavailable, the nearest time slot will be provided for you.
• Please note: Hanmer Springs Thermal Pools & Spa will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 1 day before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 24 hours before experience date: no cancellation fees apply
• Cancellations within 24 hours of experience date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

24 hours’ notice is required to change a booking you have made

Every day

Important:

• Exclusions: Other spa treatments, food and drinks not listed in the inclusions
• Please note: Bookings are not valid on Christmas Day
• Valid for redemption at Hanmer Springs Thermal Pools & Spa, 38 Amuri Ave Hanmer Springs, New Zealand only
• Any additional personal expenses must be paid directly to vendor on the day of visit
• Late arrival may shorten treatment time
• Individual results may vary
• Please note bookings are strictly limited and cannot be guaranteed. Please book early to avoid disappointment
• Dates are subject to availability
• Some treatments may be performed concurrently
• Set treatment inclusions apply. No replacements/substitutions for other treatments are permitted

Terms & Conditions:

• Minimum age required to take treatments is 16+
• All treatments must be taken during one visit and cannot be split. Set spa treatment inclusions apply
• Non-combinable with any other offers, special membership discounts or promotions
• Treatment contents may vary, subject to availability
• This experience may not be suitable for pregnant people
• Read all T&Cs, here

What to Bring:

• Wear comfortable swimwear to use the sauna facilities

Please Note:

• Maximum one redeemable per booking. Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Hanmer Springs Thermal Pools & Spa

Dive into fun and relaxation at Hanmer Springs Thermal Pools & Spa, New Zealand’s premier geothermal aquatic complex. With 22 unique pools ranging from 32°C to 42°C, there’s something for everyone – from peaceful adult retreats to kid-friendly zones, thrilling water slides and a lazy river.

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