Positioned in the buzzing district of Marunouchi, Shangri-La Hotel, Tokyo is surrounded by a variety of shopping centres, restaurants and bars, and is in close proximity to Tokyo Station and the Imperial Palace. The hotel is located an approximately one-hour drive from Tokyo Narita Airport (NRT). Airport transfers are not included in your package; please plan accordingly.
Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.
Instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Mandatory
You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: JPY 5000 per stay
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional
- Fee for cooked-to-order breakfast: approximately JPY 7843 per person
- Airport shuttle fee: JPY 3100 per person (one-way)
- Self parking fee: JPY 6000 per day
- Valet parking fee: JPY 8000 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: JPY 22770.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Parking height restrictions apply
Essential workers only - NO
Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian’s room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Taxes & fees:
Tokyo accommodation tax of JPY200 per person, per night, is not included and is payable directly to the hotel upon checkout.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The following applies to select packages only.
- Early check-in and late checkout are subject to availability.
- Room upgrades are strictly subject to availability and cannot be guaranteed.
- Complimentary drink per adult excludes the minibar.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.
Instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Mandatory
You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: JPY 5000 per stay
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional
- Fee for cooked-to-order breakfast: approximately JPY 7843 per person
- Airport shuttle fee: JPY 3100 per person (one-way)
- Self parking fee: JPY 6000 per day
- Valet parking fee: JPY 8000 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: JPY 22770.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Parking height restrictions apply
Essential workers only - NO
Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian’s room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Taxes & fees:
Tokyo accommodation tax of JPY200 per person, per night, is not included and is payable directly to the hotel upon checkout.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The following applies to select packages only.
- Early check-in and late checkout are subject to availability.
- Room upgrades are strictly subject to availability and cannot be guaranteed.
- Complimentary drink per adult excludes the minibar.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.