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Luxury Escapes

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Experience waterfront relaxation at this modern hotel, elegantly positioned on the shores of Japan’s serene Lake Hamana. Explore the local area’s natural beauty, including the vibrant Hamanako Garden Park and incredible Flower Museum that’s bursting with colourful blooms.

After a day of exploring everything that the Shizuoka prefecture has to offer, savour exquisite buffet cuisine at La Sensoriel – the hotel’s elegant restaurant – swim in the lakeside pool or head to the tranquil onsite spa and onsen for a rejuvenating soak.

Popular facilities

Free Wi-Fi
Spa Treatment Rooms
Restaurants
Children's Pool
Seasonal Outdoor Pool

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Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

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7.4

Good

From online reviews

Location

Grand Mercure Lake Hamana Resort & Spa

1-4396-Yamazaki, Hamamatsu, Shizuoka 431-0101, Japan

Grand Mercure Lake Hamana Resort & Spa is ideally situated on the shores of Lake Hamana, a stone’s throw from Hamanako Garden Park and the Flower Museum. It’s a 40-minute drive from the scenic Ryugashido Cavern, one of the largest limestone caverns in the region.

The hotel is approximately a 90-minute drive from Mount Fuji Shizuoka Airport (FSZ) and a 4.5-hour drive from Narita International Airport (NRT). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Le Sensoriel
Outdoor pool
Onsen (traditional Japanese hot spring and bathhouse)
Spa
Parking
Wi-Fi
Check-in: 3pm / Checkout: 11am

Surcharges may apply to select facilities and services

Things to know

Check-in from

15:00

Check-out by

11:00

Fine print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.