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London, England | View on map

The Rubens at The Palace

9.0
Exceptional
From online reviews

Rooms

Make yourself at home in one of the 161 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, wedding services, and a living plant wall.

Dining

Enjoy British cuisine at The English Grill, one of the hotel’s 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Popular facilities

  • 2 restaurants
  • 4 bars
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'Excellent'
10K reviews
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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Location

The Rubens at The Palace
39 Buckingham Palace Road London England SW1W 0PS United Kingdom

Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Palace Theatre - 0.3 km / 0.2 mi
Apollo Victoria Theatre - 0.4 km / 0.3 mi
Buckingham Palace - 0.5 km / 0.3 mi
Victoria Station Travel Information Centre - 0.5 km / 0.3 mi
St. James Park - 0.6 km / 0.3 mi
Green Park - 0.7 km / 0.4 mi
Hyde Park Corner - 1 km / 0.6 mi
Piccadilly - 1.1 km / 0.7 mi
Park Lane - 1.1 km / 0.7 mi
Hyde Park - 1.1 km / 0.7 mi
Westminster Abbey - 1.2 km / 0.7 mi
Houses of Parliament - 1.3 km / 0.8 mi
Sloane Square - 1.3 km / 0.8 mi
Bond Street - 1.3 km / 0.8 mi
Big Ben - 1.5 km / 0.9 mi

The nearest airports are:
London City Airport (LCY) - 17.7 km / 11 mi
Heathrow Airport (LHR) - 26.3 km / 16.4 mi
Gatwick Airport (LGW) - 65.3 km / 40.6 mi
Luton Airport (LTN) - 56.1 km / 34.9 mi

The preferred airport for The Rubens at the Palace is Heathrow Airport (LHR).

Facilities

Business services
  • Business center
  • Meeting rooms
  • 24-hour business center
Conveniences
  • Elevator
  • Free newspapers in lobby
Family friendly
  • Babysitting or childcare (surcharge)
Food and drink
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
Guest services
  • Concierge services
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Tours/ticket assistance
  • Computer station
  • Luggage storage
Internet
  • Free WiFi
More
  • Wedding services
  • Number of restaurants - 2
  • Number of bars/lounges - 4
  • Banquet hall
  • Eco-friendly cleaning products used
  • Wheelchair accessible – no
  • Vegetarian breakfast available
  • Locally-owned & organized tours & activities
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Vegan menu options available
  • Vegetarian menu options available
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
Parking and public transport
  • Valet parking (surcharge)
Things to do
  • Gift shops or newsstand
Fine print

Cancellation Policy
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Check-in

Check-in starts at 3:00 PM
Check-in ends at anytime

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

* Extra-person charges may apply and vary depending on property policy * Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges * Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed * This property accepts credit cards, debit cards, and cash * Cashless transactions are available * This property uses eco-friendly cleaning products * Safety features at this property include a fire extinguisher

Pets

  • Pets allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended

Fees

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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