4.7/5

4.8/5

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Comfort and convenience go hand-in-hand on the lush resort grounds of Mercure Townsville, just minutes away from the airport and the heart of town. Whether you’re swimming the Great Barrier Reef or walking the sandy stretches of Townsville’s spectacular beaches, you can return to your verdant haven and unwind after long days spent exploring Tropical North Queensland.

Savour hearty al fresco dining at poolside Celsius Restaurant and Bar, using fresh local produce to bring their culinary vision to life. With spacious rooms featuring light and airy design, Townsville’s largest freeform pool and outdoor spa, your time at Mercure Townsville is sure to impress.

1 to 31 Nights packages available

Location

Mercure Townsville

166 Woolcock Street, Townsville, Queensland 4812, Australia

Positioned just minutes from the centre of Townsville, the lush acreage of Mercure Townsville carves out a haven in the heart of the action.

The hotel is located approximately a 10-minute drive from Townsville Airport (TSV). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Celsius Restaurant & Bar
Outdoor pool
Tennis courts
Muscle & Fitness 24/7 Gym
Spa
Business centre
Parking
Wi-Fi
24-hour reception
Laundry facilities
Check-in: 3pm / Checkout: 10am

Surcharges may apply to select facilities and services

Fine Print

Cancellation Policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.4

Very Good

Reviews from Google

carmen y.

Reviewed 20 Jan 2025

Our bed was so comfortable, the view was great and the lawn and gardens were neat and tidy. It was refreshing to see so many First Nations staff working in all areas of the hotel and the staff we interacted with were professional. Th hotel was buzzing with families and children in the pools. We will be back!

Recommends this hotel

Sharon L.

Reviewed 03 Jan 2025

We did an overnight stay on a quick visit New Years Eve. Room very clean and comfy. We are at the the restaurant the food was really nice and well priced. Cocktails topped off a great meal. Only thing we noticed was maintenance on decking and walk-ways in great need. I have tripped o loose pavers luckily hubby caught me. All in all though I'd recommend a stay here.

Recommends this hotel

James B.

Reviewed 02 Dec 2024

8.0

I had booked a night at the Mercure Townsville as it was close to Townsville Airport and easy to get to by Taxi. On arrival, I was really impressed by the resort, with a large atrium / reception area similar to what you may find at a country club. Check in was easy, the room was clean and comfortable and friendly staff on hand at Dinner and Breakfast with enjoyable quality meals for both. The resort had an inviting pool, large gardens and lots of wildlife. Why didn't I know about this place sooner? Overall, a very pleasant stay.

Recommends this hotel

8.0

L B.

Reviewed 28 Dec 2024

6.0

FOH staff were lovely, friendly and proficient. Restaurant breakfast staff lack enthusiasm and you can sense the depressing energy. Buffet was excellent, great variety, all looked, fresh and well presented. The dinner meal was delicious and worth the money paid, special thanks to the young fella with black curly hair (didn’t get his name). Very polite, eager to assist us and made us both smile, thank you. Room was big, clean, bed comfy and lots of pillows. Bathroom is way too small, badly designed. Shower head needs to be replaced immediately. The curtains in the main area are inefficient with the sun filling the room with light at sunrise. Overall it was a pleasant enough 2night stay. Location is convenient, room overlooked the lake, outdoor seating would have been nice, also the outside wall lights didn’t work.

Recommends this hotel

6.0

Reviews: 1-4 of 4

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