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Rooms

Make yourself at home in one of the 288 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Facilities

Don’t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy international cuisine at Tanjung Ria Kitchen, one of the hotel’s 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Popular facilities

1 outdoor pools
2 restaurants
2 bars
1 cafes
Fitness centre
Children's pool

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Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

Location

Hyatt Regency Kinabalu

Jalan Datuk Salleh Sulong Kota Kinabalu Sabah 88991 Malaysia

Distances are displayed to the nearest 0.1 mile and kilometer.

Kota Kinabalu Central Market - 0.3 km / 0.2 mi
Gaya Street Sunday Market - 0.3 km / 0.2 mi
Wisma Merdeka Shopping Center - 0.3 km / 0.2 mi
KK Plaza - 0.3 km / 0.2 mi
Api Api Night Food Market Gaya Street - 0.4 km / 0.3 mi
Suria Sabah Shopping Mall - 0.5 km / 0.3 mi
Atkinson Clock Tower - 0.5 km / 0.3 mi
Handicraft Market - 0.6 km / 0.4 mi
Anjung Kinabalu - 0.7 km / 0.4 mi
Local Fruits Market - 0.7 km / 0.4 mi
Merdeka Square - 0.7 km / 0.5 mi
Kota Kinabalu Esplanade - 0.8 km / 0.5 mi
Warisan Square - 0.9 km / 0.5 mi
Jesselton Point Ferry Terminal - 0.9 km / 0.6 mi
Centre Point - 0.9 km / 0.6 mi

The preferred airport for Hyatt Regency Kinabalu is Kota Kinabalu Intl. Airport (BKI) - 8.8 km / 5.5 mi

Facilities

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Stair-free path to entrance

Conveniences

Elevator

Family friendly

Babysitting or childcare (surcharge)

Food and drink

Breakfast available (surcharge)

Guest services

Concierge services
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Dry cleaning/laundry service
Tours/ticket assistance
Luggage storage

Internet

Free WiFi

Golfing nearby
Smoke-free property
Wedding services
Number of restaurants - 2
Number of meeting rooms - 6
Number of outdoor pools - 1
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Ballroom
Banquet hall
Eco-friendly cleaning products used
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
All property's electricity comes from renewable sources
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
No single-use plastic stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Water-efficient showers only
Water-efficient toilets only
No accessible shuttle
Elevator door width (inches) - 41
Elevator door width (centimeters) - 104

Parking and public transport

Self parking (surcharge)

Spa

Steam room

Things to do

Fitness facilities
Children's pool
24-hour fitness facilities

Fine print

Cancellation Policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Check-in

Check-in starts at 3:00 PM

Check-in ends at midnight

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

* Extra-person charges may apply and vary depending on property policy * Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges * Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed * The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation * This property accepts credit cards, debit cards, and cash * Cashless transactions are available * This property uses eco-friendly cleaning products * Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit * Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pets

Pets not allowed
Service animals not allowed

Fees

Fee for buffet breakfast: approximately MYR 88 per person
Self parking fee: MYR 10 per stay
Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go

Children 12 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

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