• Please advise of your Queenstown hotel address at the time of booking

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 48 hours before booking date

Non-refundable

• From 48 hours before the booking date

Every day

Availability:

• Available every day on request: 7.30am–7.30pm (approximately)
• Bookings valid to 30 September 2026
• Return transfers from selected Queenstown hotels and main bus stop routes in Queenstown town centre along Frankton Road – please advise of your location at the time of booking

Important:

• Meals and drinks are not included. Brief stops will be made where guests can purchase meals and drinks at own expense, or at Mt Cook Village. Any excess amount is payable directly to the venue(s) visited
• Altitude Tours does not have any facilities to lift guests into their vans. Please contact Altitude Tours directly to discuss your requirements and they will do their best to accommodate you
• Activities at Mt Cook Village are an additional cost and options can vary depending on availability, weather, and season. Certain activities such as scenic flights and glacier hikes must be pre-booked in advance. There are no guides for the walking trails, however your guide will ensure you are dropped at the right location and share with you tips to ensure you have the best self-guided experience as possible
• Please allow up to 12 hours for this experience, including travel time

Terms & Conditions:

• Itinerary and tour vehicle are subject to change depending on availability
• Altitude Tours reserves the absolute right to cancel any service as a result of weather conditions, insufficient numbers and/or any other unforeseen event or circumstances. In this instance, guests may choose to reschedule or request a full refund from Altitude Tours
• If there is a risk of adverse weather conditions that will impact the operation of the tour, you will be contacted the day prior to your trip to explore alternative options
• Minimum numbers apply for this experience to proceed. Maximum group size for this experience is 16 people
• Late arrivals and no-shows voids offer
• This tour is suitable for adults aged 18+ only. No minors will be permitted

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Altitude Tours

Altitude Tours, founded in 2017, started as a premium wine tour company and quickly expanded to offer sightseeing tours and private charters. As the winner of the 2022 Resilience and Innovation Award in New Zealand Tourism Awards, Altitude Tours’ commitment to high-quality experiences has seen them become a leader in scenic tourism and providing sustainable small group experiences in New Zealand.

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