Signature Series: Exclusive Vietnam Golf Tour with Nick O’Hern & Bree Ogilvy + Bonus Electric Golf Buggy for Upgraded Packages*

Booking Summary: After you book, please follow the instructions in your booking summary email and ensure you complete your Traveller Details in full.

• Luxury Escapes asks that you please complete the Traveller Details form in your ‘My Escapes’ account within 7 days of booking. Following its completion, our Tours Concierge Team will be in touch to assist with any additional arrangements – including flights.
• Traveller Details are required in full to confirm all arrangements for your tour. Please complete the Traveller Details form as soon as possible in your ‘My Escapes’ account. Failure to complete the form within 180 days of departure may result in losing your spot on the tour.
• If your booking is on a non-guaranteed departure, this initial email is not your tour confirmation. Tours often require a minimum number of travellers to go ahead, so your departure may not be guaranteed immediately.
• Please note that for guaranteed departures, a minimum of two people are required to book. In the event that only one passenger has booked, you will be given the opportunity to move your departure to another date.
• Once there is an update on the status of your tour, you will be contacted via email by the Luxury Escapes Tours Concierge Team, and they will advise whether the tour has been confirmed. Please do not book flights or make any non-flexible arrangements until you receive this update.
• Should you require assistance with your tour, please contact our Tours Concierge Team at tours@luxuryescapes.com, who will be happy to assist with any of your queries and who will support you right up until you return from your journey.

Please note, our 7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee and Date Change policy does not apply to Tours

• All deposits, service fee, and payments are non-refundable and non-transferable.
• Where Luxury Escapes Tours may allow a cancellation for credit due to exceptional circumstances (and at its sole discretion) and where a cancellation/credit is not otherwise permitted, an additional service fee above and beyond the existing fees in the agreed payment schedules applies for A$300 per person will apply.
• After final payment is received, bookings are non-refundable unless otherwise provided for in our refund policy, or as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Date Changes

• With one departure only, date changes are not applicable for this tour.

Itinerary Amendments & Changes

• Occasionally our itineraries are updated prior to departure. This may be to accommodate changes in weather, public holidays, common seasonal changes to timetables and transport routes, and unforeseen circumstances.
• In the event of a change in itinerary (for safety reasons or due to events outside of our control) that results in cancellation or change fees toward flights (or other parts of your travel) we will notify you as soon as practicable.
• You will be responsible for any associated costs or will otherwise have the right to a refund (less any costs incurred or paid to third parties).

Surcharges

• After completing your booking, your tour cost may be subject to additional surcharges due to factors beyond the control of Luxury Escapes.
• Where the cost of delivering your selected tour materially increases between the time of purchase and delivery, we reserve the right to increase the balance due. Increases may be in relation to, but not limited to, currency fluctuations, taxes, airfares, fuel surcharges, tour costs or government changes due to health and safety restrictions. A material increase will be considered one in excess of 10% of the package price.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.

Accommodation for the duration of your tour is included in the Tour package.

• You can find relevant accommodation details for each day of the itinerary on the Tour offer page, or in your ‘My Escapes’.

Please note:

• Accommodation is subject to availability and may be substituted for a hotel of a similar or higher standard without notice.
• Rooms will be made available after 3pm on the day of arrival. Checkout is required by 11am. Early check-in and late checkout may be available upon request, subject to availability. Additional fees may apply.
• Maximum room capacity (Twin Room) is two adults. Maximum room capacity (Solo) is one adult.
• All special requests, such as those regarding bedding preferences, are subject to availability and can only be confirmed upon check-in. Room assignments and bedding configurations may vary based on the destination and hotel policies, and are handled directly by the hotel staff.

Pre- & Post-Tour Accommodation Pre- and post-tour accommodation can be booked to extend your stay before or after your tour by contacting our Tours Concierge Team at tours@luxuryescapes.com.

Luxury Escapes uses a range of accommodation partners. For pre- and post-tour accommodation options where we can offer the same hotel as the start and end of your tour, your pre- and post-tour accommodation will be booked independent of your tour. If the hotel for your tour changes, this will be independent of your pre- or post-tour accommodation booking. In this instance, change fees may apply on your pre- or post-tour accommodation. If you choose to change, change fees can be found in your ‘My Escapes’.

For pre- and post-tour accommodation bookings, you may be required to check out of your room and check in again on the first or last day of your tour. You will need to confirm these details directly with the hotel.

Please contact the Tours Concierge Team at tours@luxuryescapes.com for further information.

• Return international flights (Note: international flights are included for Extension Package only)
• Visas
• Single supplement
• Meals/drinks not stated in the itinerary
• Optional activities/tours, personal expenses/transfers not mentioned
• Travel insurance (required)
• Tips and gratuities
• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Optional experiences may be cancelled if minimum numbers to operate are not met. Final confirmation of your optional excursions and activities will be provided while on tour.

Optional experiences can only be booked online up to 120 days prior to departure, dependent on your tour’s guidelines, via My Escapes or by contacting our dedicated Tours Concierge Team at tours@luxuryescapes.com. After this time, bookings can be made through your guide while on the tour.

All optional experiences are subject to availability.

Optional experiences may be updated prior to departure to accommodate changes in weather, common seasonal changes to timetables and transport routes, and unforeseen circumstances.

Optional experiences are non-refundable within 60 days of departure, unless cancelled due minimum numbers on tour not being met or unforeseen circumstances on tour.

All optional experiences include return hotel transfers.

Half-day Hoi An countryside tour by electric scooter

By the operator’s request, please minimise waste by carrying a reusable water bottle. Bamboo water bottles are alternatively offered.

Spa voucher: VND2,600,000 towards VIE Spa treatments

Each voucher includes unlimited use across separate treatments, up to total voucher value. Any difference in treatment cost beyond voucher value is payable directly by guests. If less than full voucher is used, the remaining value will be forfeit and is neither refundable nor redeemable for cash.

Additional 18 holes at Montgomerie Links Golf Club

Additional 18 holes at Montgomerie Links Golf Club are not included in your base package. Surcharges apply.

• Passengers are permitted 1 piece of baggage with a maximum weight of 23 kg on tour.
• Passengers are permitted one additional item including a golf bag.
• Passengers flying with Vietnam Airlines are permitted baggage with maximum weight follows:
  • Economy Class travellers are permitted one piece of baggage with a maximum weight of 23kg.
  • Business Class travellers are permitted two pieces of baggage with a maximum weight of 32kg.
• Additional baggage can be purchased at the time of booking flights with our Tours Concierge Team at tours@luxuryescapes.com. Approximate cost for Vietnam Airlines is per piece, From US$150 (A$221AUD) per additional 23kg bag (pre-purchase rate), exact charges applicable at the time of booking.

Transfers

• Arrival and departure transfers are available on the first and last day of your tour only.
• If you have booked your pre- and post-tour accommodation through Luxury Escapes, transfers may be available.
• For complimentary transfers to be fulfilled outside of arrival and departure date, all pre- and post-tour accommodation bookings must be booked through Luxury Escapes no later than 60 days before departure. After this time, any pre- or post-tour accommodation bookings made will not be eligible for complimentary transfers.
• If you have booked pre- or post-tour accommodation outside of Luxury Escapes, you will forfeit your complimentary airport transfers.
• Please note ‘Private Transfers’ refers to transfers that are exclusive for your tour group and may be shared among other members of your group if arriving on the same flight or another flight arriving within a 30-minute window.
• Flight information must be provided to Luxury Escapes 60 days prior to departure in order to book transfers. Please see Destination information for airport pick-up and drop-off information.

International Flights with Vietnam Airlines

• All flight arrangements as advertised with Vietnam Airlines are subject to availability. In the event flights with Vietnam Airlines cannot be provided you will be offered a suitable alternative on a full-service carrier.
• Return airfares for one adult are included in select packages only. Prices shown are indicative only.
• Final prices will be based on your departure airport. Please ensure you choose the correct departure city during checkout.
• Please ensure you plan any transfers according to your flight’s arrival and departure times.
• **Flight Change of Date: **Changes may be possible and will depend on the type of fare purchased. Additional airfare and tax charges may apply. Please check the flight terms and conditions during checkout for full details. Service fees and/or airline change fees may apply.
• **Flight Cancellations: **Cancellations may be possible depending on the airline and fare you select during the checkout process. Some fares may be non-refundable. Please check the flight terms and conditions during checkout for full details. Service fees may apply.
• After booking your tour, a member of our flights team will be in contact to request your preferred arrival and departure dates for included flights. Due to scheduling, airport location and availability, we may not be able to secure availability specific to your request. Until we have confirmed your details, flights are on request only. For requests to travel outside of the main arrival and departure dates, a surcharge for the difference in fare may apply.
• Additional Accommodation Needs: If your flight arrival or departure times fall outside of the main tour schedule, you may incur additional charges, such as booking an additional night’s accommodation before or after your tour at your own expense, as well as forfeiting any pre-arranged transfers.
• For waitlisted passengers: A concierge will contact you if a waitlisted spot becomes available. Travelling with Vietnam Airlines and advertised flight prices are not guaranteed and will be updated based on availability.
• Please note that all flights from Australia to Vietnam must transfer through either Ho Chi Minh City or Hanoi, and do not fly directly to Da Nang Airport.

Dietary Requirements

• All travellers must notify us of special dietary requests at the time of booking. Although we will use reasonable endeavours to accommodate requests, we cannot guarantee requests will be met by suppliers. On tour, meals are prepared based on the availability of ingredients in each destination. Please keep in mind that specific meal requests may not be available at every stop.
• Please be advised that food and drink locations are not owned or operated by us. It is your responsibility to check that meals and drinks meet your requirements. We expressly disclaim any liability for meals or drinks that contain allergens.

Tipping

• Tipping and gratuities are not included in the package and are at your own discretion. As a guideline, we recommend the following amounts per traveller:
• Local guide: from US$5
• Drivers: up to US$3 per day
• Caddies: from US$15 per round

Please Note:

• This tour has a maximum 32 golfers and 18 non-golfers. Matches will operate in groups of four, while group touring and optional experiences will operate as groups of up to 25 travellers.

Travel Insurance

• Travel insurance is required on all our tours, which (at a minimum) covers medical expenses and repatriation. You may not be permitted to join the tour group if evidence of travel insurance is not provided prior to your trip. If you are unable to obtain travel insurance for whatever reason, you may be required to sign a waiver and/or provide a letter from a medical practitioner which confirms you are fit for travel. For any enquiries regarding travel insurance, please call 1300 88 99 00 or email sales@luxuryescapes.com.

Passports & Visas

• A visa may be required. It is the traveller’s responsibility to ensure they hold a current visa for the countries visited on tour. If the traveller is on a non-Australian passport, a valid re-entry visa may be required.
• You are responsible for visas, entry, health and other requirements, and any documents required by laws, regulations, orders and/or requirements of countries visited. Luxury Escapes and/or its servants and agents are not responsible for passport and visa requirements or for any loss you sustain for failing to comply with laws, regulations, orders and/or requirements of countries visited.
• A valid passport with a minimum validity of 6 months beyond your return travel date is required for all passengers (including children and infants).

Traveller Details

• Traveller Details must be completed for each individual traveller.
• Travellers must advise of any medical conditions or dietary requirements. Failure to provide such information in advance of your tour may result in an inability to cater to your requirements.
• We work with exceptional local tour providers to present uniquely crafted packages that encompass sightseeing tours and excursions. Our tour provider partners are dedicated to making every effort to accommodate specific requirements. However, it should be noted that the extent to which they can address mobility and accessibility needs may vary, depending on the nature of the sightseeing tour and activities involved. Please contact tours@luxuryescapes.com so we can advise whether your specific needs can be accommodated.
• Special dietary requirements can be catered for in most cases, however, on occasion this may not be possible due to location, lack of availability of unique ingredients, and other extenuating circumstances. It is always advised to carry any necessary supplies with you.
• Passport details are required for all bookings. In some cases, a digital copy of your passport may be requested by Luxury Escapes to book certain elements of your trip.
• If a photo of your passport is requested, failure to provide valid photo ID will result in your booking being cancelled and all monies paid remaining non-refundable. When requested, a digital copy of your passport must be provided for each guest at least 90 days prior to your tour departure.
• Should you require any assistance with your Traveller Details, please contact our Tours Concierge Team at tours@luxuryescapes.com.

Tour Pace

• It’s important to note that specific activities and intensity levels may vary between different tour operators and destinations. When selecting a group tour, it’s advisable to carefully review the itinerary, activity descriptions and fitness requirements to ensure a suitable match for your preferences and physical capabilities.
  • Relaxed: Leisurely pace with limited walking or physical demands. Opportunity for ample free time and leisure activities. Suitable for individuals seeking a laidback experience.
  • Moderate: Usually more than one day in a location. Balanced mix of exploration and physical engagement. Suitable for participants with a reasonable level of fitness. Exploring cities on foot, visiting landmarks and guided excursions. Requires a moderate level of stamina and physical activity.
  • Active: Activities most days. Generally, not staying in a location for two days or more. Suitable for participants with high fitness levels and a sense of adventure.

Travel Styles

• Fully Guided Tour: You’ll have a tour director and driver with you throughout the entire trip, from start to finish.
• Partially Guided Tour: You’ll have a tour driver and local guides at specific locations or portions of the trip, but not the entire time. There might be different local guides for different regions.
• Self-Guided Tour: You will not have a guide for your trip. You will be provided detailed trip notes with elements, such as accommodation and transport, pre-booked for you.

Health and Fitness Acknowledgement:

• Travellers acknowledge that they are required to have a good level of health and fitness to undertake the activities on this tour.
• There are limitations to the degree of accommodations that can be made if travellers are unable to partake in the included activities on this tour. Please consider suitability as additional costs could apply.
• Travellers also acknowledge and agree that neither we nor the tour provider will be able to provide medical or other assistance in the event that they are unable to complete any aspect of the tour as a result of their health or physical condition (nor are we liable for any loss, damage, expense, injury or death arising from such).

Prizes & Bonus Gifts

• All prizes won throughout the duration of this tour are based on a Game of Skill.
• Book an Ocean View with Club Access Upgrade and you could also receive a BONUS GIFT of a MGI Ai 500 electric golf buggy, valued at $2,199 (BONUS GIFT), strictly subject to availability.
  • Make a purchase (as outlined above) and receive the BONUS GIFT (strictly while stocks last and subject to availability). Strictly limited stock available (15 only) and BONUS GIFT will not be provided once supply has been exhausted. Limited to one BONUS GIFT per booking (not per person). If the BONUS GIFT is available at the time of your booking, you will receive an email after your purchase is finalised, with confirmation you will receive the BONUS GIFT. If the BONUS GIFT allocation is exhausted at the time of booking, you will receive an email to advise that you will not be receiving the BONUS GIFT. BONUS GIFT (Ocean View w. Club Access Upgrade) does not apply to King or Twin Package OR Regency Suite w. Club Access Upgrade. BONUS GIFT shall not be provided in the event that the booking is cancelled for any reason. Our Concierge will contact you post booking regarding delivery of the BONUS GIFT. BONUS GIFT is not transferrable for cash or credit.
• Book a Regency Suite with Club Access Upgrade and you could also receive a BONUS GIFT of a MGI Ai Navigator GPS+ electric golf buggy, valued at $2,799 (BONUS GIFT), strictly subject to availability.
  • Make a purchase (as outlined above) and receive the BONUS GIFT (strictly while stocks last and subject to availability). Strictly limited stock available (5 only) and BONUS GIFT will not be provided once supply has been exhausted. Limited to one BONUS GIFT per booking (not per person). If the BONUS GIFT is available at the time of your booking, you will receive an email after your purchase is finalised, with confirmation you will receive the BONUS GIFT. If the BONUS GIFT allocation is exhausted at the time of booking, you will receive an email to advise that you will not be receiving the BONUS GIFT. BONUS GIFT (Regency Suite w. Club Access Upgrade) does not apply to not apply to King or Twin Package OR Ocean View w. Club Access Upgrade. BONUS GIFT shall not be provided in the event that the booking is cancelled for any reason. Our Concierge will contact you post booking regarding delivery of the BONUS GIFT. BONUS GIFT is not transferrable for cash or credit.

Your tour begins and ends at Da Nang International Airport (DAD), with return airport transfers.

Return international economy-class flights from Sydney (SYD), Melbourne (MEL), Brisbane (BNE), Adelaide (ADL) and Perth (PER) are included in select packages only. Departures from other cities are available for a surcharge. Please see ‘Important Information’ for details.

Return airport transfers are included in your tour on the first and last day only.

A visa may be required for the destination you are visiting. It is each traveller’s responsibility to ensure they are holding a current visa. Please take the time to visit our preferred vendor website, Visas Direct, to assist you with any visa application requirements and processes. If you require any supporting documentation when applying for your visa, please let us know and we will be more than happy to assist. Click here to visit the website.

Need flights? Our dedicated flights concierge can assist with all your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Important Destination Information:

Vietnam

Time zone: GMT+7

Telephone: +84

Currency: Vietnamese dong (VND)

Accessing money: ATMs are widely available with credit cards widely accepted within the city. Cash is advised when visiting rural areas.

Language: Vietnamese

Climate: Vietnam has a tropical climate which is dominated by the monsoon season. The temperature in Vietnam typically ranges between 21°C and 35°C throughout the year.