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Luxury Escapes

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Madrid, Madrid | View on map

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

9.4

Exceptional

From online reviews

Rooms

Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Facilities

Be sure to enjoy recreational amenities, including a health club, a steam room, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy Spanish cuisine at Jardín de los Duques, one of the hotel’s 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Popular Facilities

Air Conditioning
Free WiFi
Laundry
Gym
24/7 Front Desk
Pet Friendly

View all facilities

Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

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Deluxe Room

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1 / 4

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1 / 5

Deluxe Room

Deluxe Room, Connecting Rooms

1 / 5

Family Room Grand Connecting Rooms

Family Room Grand Supreme

1 / 3

Family Room (supreme)

1 / 3

Family Room (supreme 3+1)

1 / 8

Margarita Presidential Suite Red Level

1 / 7

Master Suite Red Level

1 / 6

Premier Room

Premier Room, Connecting Rooms

1 / 6

Red Level, Junior Suite

1 / 4

Red Level, Junior Suite, Terrace

1 / 6

Red Level, Suite, 1 Bedroom

1 / 4

Red Level, Suite, 3 Bedrooms

Red Level Suite Junior Connecting Rooms

Red Level Suite Junior Connecting Rooms 4+2

1 / 3

Suite, 2 Bedrooms (red Level)

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Suite, 2 Bedrooms (red Level, 4+1)

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Supreme Room

1 / 7

Supreme Room Red Level

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Supreme Room Red Level (2 Adults+ 2 Children)

Supreme Room Red Level Connecting Rooms

Supreme Room Red Level Connecting Rooms 4+4

1 / 9

The Royal Suite

1 / 4

Velazquez Penthouse Suite Red Level

9.4

Exceptional

From online reviews

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