Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Parties and events are allowed on site
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

• Fee for in-room wireless internet: NZD 10 per day (2-device limit, rates may vary)
• Fee for wireless internet in public areas: NZD 10 per day (2-device limit, rates may vary)
• Fee for wired internet in public areas: NZD 18 per hour (rates may vary)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

No cribs (infant beds) available

No elevators

By ocean

Events/parties allowed

Guests will receive an email with special check-in instructions

Guest will receive an email before arrival 24 hours

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

• Children dine free (11 and under) when dining off the Kids “Gone Troppo” Menu at Captain Andy’s Beach Bar & Grill.
• Breakfast is served 7am to 10am. Lunch from 11am to 5pm. One free meal per child per purchased alongside an adult meal is applicable. During either family dine time, between 5pm and 6pm, or dinner, served from 6pm to 9pm, one free meal per child per purchased adult meal is applicable. Does not apply to room service orders.
• The included food credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash.

Know Before You Go

• Up to 17 children stay free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.