The Mulia

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Update 30 May 2023, 12.15pm AEDT: A misprint in highlights was updated to clarify that only select dinners are a part of this package, NOT daily lunch or dinner.

Important: Campaign packages are valid for Australia, New Zealand, Singapore, United States, Malaysia and Hong Kong residents only. Customers who aren’t a resident of Australia, New Zealand, Singapore, United States, Malaysia or Hong Kong will pay a surcharge of US$36.50 per room, per night on check-in, payable directly to the resort.

Valid for travel until 30 June 2024 (bookings must be made before 30 May 2024).

Nyepi Day: Please note the Nyepi Day of Silence will take place on 11 March 2024, during which airports are closed and check-in/checkout at the resort are unavailable.

Optional Christmas Eve or Day Gala Dinner: For stays on 24 or 25 December, an additional surcharge of IDR715,715 per person (IDR 1,208,790 for guests not included in the base package) applies for the non-compulsory Christmas Eve or Day Gala dinner. Payable directly to the resort.

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of IDR2,017,070 per person (IDR2,539,790 for guests not included in the base package) applies for the compulsory New Year’s Gala dinner. Does not include drinks. Payable directly to the resort.

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

Private airport transfers

Inclusions:

• English-speaking driver.
• Airport parking fee and toll fee.
• A 330ml bottle of water per person.

Fine Print:

• You will be emailed a form to book in your date and time within 1-2 days of purchase.
• Three-passenger car can fit three pieces of luggage. Six-passenger car can fit six pieces.
• Infant seat can be pre-booked at US$3 per seat each way or you may bring your own seat to fit in the car.
• Driver will wait for delay of up to one hour. After that, the transfer will be considered cancelled.

VIP Arrival-Departure Service

Inclusions:

• Use the Fast Track package to skip all the queues for your departure, perfect for those travelling with kids or seniors.
• Meet and greet by dedicated staff at the departures meeting point.
• Escort through security checkpoint and immigration on arrival and boarding gate or lounge at departure.
• Assistance with the check-in process.
• Airport premier lounge access, with international food and drinks, business center access, kids’ playground corner, complimentary Wi-Fi and more.

Fine Print:

• You will be emailed an online form to book in your date and time within 1-2 days of purchase. Keep an eye out for an email from luxuryescapes@icstravelapi.com.
• Visa on arrival incurs a surcharge of US$35 per person – cash is suggested.
• This service complies with Indonesia’s Immigration and Customs laws.
• Maximum usage of the lounge on departure is three hours. Overuse will incur a surcharge.
• Infants (under 2) are admitted free into the Departure Lounge with an adult accompanying.

VIP Arrival-Departure Service

Inclusions:

• Use the Fast Track package to skip all the queues for your departure, perfect for those travelling with kids or seniors.
• Meet and greet by dedicated staff at the departures meeting point.
• Escort through the security checkpoint and immigration on arrival and boarding gate or lounge at departure.
• Assistance with the check-in process.
• Airport premier lounge access, with international food and drinks, business centre access, kids’ playground corner, complimentary Wi-Fi and more.

Fine Print:

• You will be emailed an online form to book in your date and time within 1-2 days of purchase. Keep an eye out for an email from luxuryescapes@icstravelapi.com.
• Visa on arrival incurs a surcharge of US$35 per person – cash is suggested.
• This service complies with Indonesia’s Immigration and Customs laws.
• Maximum usage of the lounge on departure is three hours. Overuse will incur a surcharge.
• Infants (under 2) are admitted free into the Departure Lounge with an adult accompanying.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.