Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses some solar energy; some water is reused through a grey water recycling system
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

Beach nearby

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Minimum guest age is 16

Green Globe

Caters to adults only

Essential workers only - NO

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

• Start each day with a delightful à la carte breakfast
• Relax and unwind with 24-hour butler service
• Toast your escape with one daily cocktail per adult
• Indulge with a one-time 60-minute massage per adult (for stays 3+ nights)
• Roundtrip airport transfers so you can arrive with ease (for stays 3+ nights)
• Relish in a one-time candlelit dinner (food only) in the privacy of your villa (for stays 7+ nights)

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Guests under 16 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update [16 June 2022, 2.15 pm AEST]: maximum room capacity has been updated. Please see packages for information.

See full booking terms and conditions.

Please note:

• Nyepi Day of Silence takes place annually, during which airports are closed and check-in/checkout at the resort is unavailable. Please check dates before booking.
• Package Inclusions**:** Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.
• Transfers: Roundtrip transfers from Bali Denpasar Airport are included for 3+ night stays only. Please contact the resort to arrange.
• Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.