Occupying 20 floors of London’s iconic The Shard, this luxurious hotel is an urban sanctuary cradled by the city’s top sites. Only steps away from the hotel are some of London’s frequently visited attractions, including Borough Market, Tate Modern and Shakespeare’s Globe. The hotel is located approximately a 45-minute drive from London Heathrow Airport (LHR). Airport transfers are not included in your package, please plan accordingly.
Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.
Instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note that room layout, furnishings, and views may differ from the photos shown. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year’s Special. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Optional
- Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for children
- Airport shuttle fee: GBP 160.00 per vehicle (one-way)
- Self parking fee: GBP 70 per night
- Valet parking fee: GBP 70 per night
- Pet fee: GBP 100 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: GBP 90 per night
- Rollaway bed fee: GBP 90 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
LGBTQIA+ friendly
Contactless check-in is available
Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
: The following applies to select packages only
- Room upgrades and early check-in/late checkout are for 2+ night stays only and are strictly subject to availability. The Iconic City View Room and Iconic Shard Suite do not qualify for an upgrade.
- Complimentary welcome drink is for 2+ night stays only and is served at Bar31.
Know Before You Go
- Pool access available from 6:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.
Instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note that room layout, furnishings, and views may differ from the photos shown. Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year’s Special. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Optional
- Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for children
- Airport shuttle fee: GBP 160.00 per vehicle (one-way)
- Self parking fee: GBP 70 per night
- Valet parking fee: GBP 70 per night
- Pet fee: GBP 100 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: GBP 90 per night
- Rollaway bed fee: GBP 90 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
LGBTQIA+ friendly
Contactless check-in is available
Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
: The following applies to select packages only
- Room upgrades and early check-in/late checkout are for 2+ night stays only and are strictly subject to availability. The Iconic City View Room and Iconic Shard Suite do not qualify for an upgrade.
- Complimentary welcome drink is for 2+ night stays only and is served at Bar31.
Know Before You Go
- Pool access available from 6:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.