Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

• Fee for buffet breakfast: approximately IDR 1700000 for adults and IDR 850000 for children
• Airport shuttle fee: IDR 1300000 per vehicle (one-way, maximum occupancy 5)
• Rollaway bed fee: IDR 1700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

By ocean

Essential workers only - NO

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

The following applies to select packages only

• Transfers: Return transfers are included for stays of three nights or longer. Please contact the resort prior to arrival to organise.
• Minibar is restocked once daily.
• Afternoon tea is served between 2.30pm and 5pm daily.
• Daily ice cream, fruit and cucumber eye cooling is served by the pool at 3pm daily.
• All-inclusive alcoholic drinks are served between 5pm and midnight daily for guests on the all-inclusive plan. Includes a selection of cocktails, beers, house wine and standard spirits.
• Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year’s Eve gala dinner is included in the total price displayed for stays on December 31.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update 23 August 2022, 4.10pm AEST: Gala dinner surcharge information added to Fine Print, please see below.

Update 3 July 2023, 3pm AEST: Gala dinner pricing amended.

See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Nyepi Day: Please note the Nyepi Day of Silence takes place annually, during which airports are closed and check-in/checkout at the resort is unavailable. Please check dates before booking.

Compulsory New Year’s Gala Dinner: For stays on 31 December, room pricing includes cost for the compulsory New Year’s Gala dinner. For one-bedroom villas and suites, pricing covers the gala dinner and DEVDAN show tickets for two adults. For two-bedroom villas and suites, pricing covers the gala dinner and DEVDAN show tickets for four adults. Extra guests in each room type require an additional surcharge, payable directly to the hotel. Non-Refundable Rate and Flexible Rate bookings will incur a surcharge of US$228 per adult (12+) and US$114 per child (4–11), and All-Inclusive Non-Refundable Rate and Flexible Rate bookings will incur a surcharge of US$114 per adult (12+) and US$57 per child (4–11) .

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.