Pullman Port Douglas Sea Temple Resort and Spa

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 45 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Update 28 October 2024, 1.13pm AEDT: Headline and copy updated to reflect upgrades are for select packages only.

Valid for travel from 1 November 2024 until 30 June 2025 (bookings must be made before 30 April 2025).

Reef Snorkel Cruise Upgrade Inclusions & Fine Print (select packages only)

• Includes: Return cruise from Port Douglas to Agincourt Reef at the Outer Barrier Reef. Morning and afternoon tea is provided on board, as well as a hot and cold smorgasbord lunch. Snorkelling equipment (lycra suits, mask, snorkel and fins), buoyancy vests and flotation noodles with instructions provided. Fish feeding and identification session conducted by crew.
• Available every day on request. Pick-up from 8.45am, check-in from 9.15am, return 4.30pm (approximately).
• Valid for two adults or a family comprising two adults (15+) and two children (4–14).
• Depart from Crystalbrook Superyacht Marina.
• This experience may be cancelled with a 100% refund up until 7 days after booking confirmation.
• All changes and cancellations are subject to our standard Refund Policy.
• Find more information via: https://luxuryescapes.com/au/refund-policy
• A fuel surcharge may apply.
• For Quicksilver Cruises Terms and Conditions, see here: https://quicksilver-cruises.com/information/terms/

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.