Pullman Melbourne City Centre

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 45 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel from 19 May 2026 until 31 May 2027 (bookings must be made before 1 May 2027).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

Yarra River Sightseeing Cruise Inclusions & Fine Print (select packages only)

• One-hour scenic sightseeing cruise on the Yarra River per guest, as per your accommodation package
• Choice from two routes: Port and Docklands OR Parks and Gardens
  • Port and Docklands Route: Available every day: Departs 12.10pm and 3pm
  • Parks and Gardens Route: Available every day: Departs 11am, 1.30pm and 4pm
• Valid for Port and Docklands OR Parks and Gardens only (not both)
• Bookings are essential for groups of 15 or more passengers
• Cruise departure times change daily and are subject to weather conditions and major event days. Cancellations may occur for passenger and crew safety
• The itinerary is subject to change without notice depending on weather and sailing conditions
• Vessel is subject to change depending on availability

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.