LuxPlus+ members save 5% on LE Gift Cards. Purchase gift cards with code LPGIFT at checkout*. Ends 27 Feb 2026. T&Cs apply.

LuxPlus+ members save 5% on LE Gift Cards. Purchase gift cards with code LPGIFT at checkout*. Ends 27 Feb 2026. T&Cs apply. Become a member

4.7/5

4.8/5

Chat Now

Luxury Escapes

Trip Plans

Join now to view
member prices

Overlooking the shimmering Dubai Canal, this contemporary hotel offers a prime location near Dubai Mall, home to a plethora of high-end boutiques, the bustling Downtown Dubai area and the city’s renowned landmarks.

Indulge in izakaya-style dining and weekly DJ sets at Honeycomb Hi-Fi, savour dinner and a dance in the 80’s retro-chic Citadelle and sip vino in the artist-designed Couqley French Brasserie. After a day of exploration, enjoy a treatment at the spa or sip cocktails in the Lolita Pool Bar & Lounge with views of the iconic Burj Khalifa.

Join now to view member prices

Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

Our team are available 24 hours, 7 days

Interested in this offer? Contact our dedicated support team anytime.

1300 88 99 00

Join over 8 million global members to unlock our amazing deals & benefits!

More inclusions: Drinks, dining, transfers & more

More options: 1,000s of hotels, tours & flights

More expertise: 24/7 customer service, worldwide

4.7/5

(3K reviews)

Trustpilot

4.8/5

(10K reviews)

Location

Pullman Dubai Downtown

Marasi Drive, Downtown, Dubai 413311, United Arab Emirates

Pullman Dubai Downtown is ideally situated in the vibrant Business Bay district, with the world-famous Burj Khalifa and Dubai Mall just a short 10-minute drive away. The hotel is also conveniently located approximately a 20-minute drive from Dubai International Airport (DXB). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Lolita Pool Bar & Lounge
Couqley French Brasserie
Honeycomb Hi-Fi bar and lounge
Citadelle restaurant and bar
Breadhouse Bistro and Bakery
Rooftop pool
Wellbeings Holistic Healings spa
Bella Donna Beauty Salon
Fitness centre
Squash court
Parking
Wi-Fi
Check-in: 2pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

Taxes & fees:

Compulsory New Year’s Eve Gala Dinner are not included in the total cost and is payable directly to the property upon arrival.

New Year’s Eve:

AED1.800 per adult (Soft)
AED2.150 per adult (House)
AED2.450 per adult (Premium Package)
AED900 per child

Updated 17th December 2024:

Compulsory New Year’s Eve Gala Dinner are not included in the total cost and is payable directly to the property upon arrival.

New Year’s Eve:

AED1.800 per adult (Soft)
AED2.150 per adult (House)
AED2.450 per adult (Premium Package)
AED900 per child

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.3

Exceptional

6 reviews

Related Travel

Pullman Dubai Downtown

Glamorous Dubai Downtown Stay near Burj Khalifa with Five Restaurants & Rooftop Pool