Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards and cash

• Safety features at this property include a fire extinguisher and a first aid kit

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property’s rates are based on occupancy. All guests must register and present valid ID at the front desk. Fees of THB 3000 per adult/night, THB 2000 per child age 3-12/night, and THB 1000 per child under 3 years old/night are charged for extra guests at check-in. Fees include breakfast.

Special instructions

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Construction is underway near the property from now to September 30, 2024. Guests may hear construction-related noise and vibration during business hours. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. Construction is underway near the property from now to September 30, 2024. Guests may hear construction-related noise and vibration during business hours.

Optional

• Rollaway bed fee: THB 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

No elevators

Professional property host/manager

The following applies to select packages only

• Airport transfers are included in your package, please contact the hotel to organise.
• Included massages are the Asian Aroma Massage.
• Breakfast is served daily at Seven Seas Restaurant between 6.30am and 10.30am
• The included daily cocktails can be redeemed at Rak Talay Beach Bar
• Included dinner is set menu with non-alcoholic drink at Rak Talay Beach Bar and Restaurant
• The restaurant for breakfast/dinner and Bar is subjected to change and we will reconfirm with the guest upon check-in for the updated information.
• Resort Credit: The included credit is valid for food, drinks and spa, and must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. Credit can be redeemed on food, drinks or spa treatments.

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Starting 1 May 2025, all non-Thai nationals entering Thailand must complete the Thailand Digital Arrival Card (TDAC) online within three days of their arrival. This new requirement aims to streamline the immigration process and replace the traditional paper-based form, offering greater convenience and efficiency for travellers.

Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home

Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.