·
4.7/5
·
4.8/5
Contact us
Contact us 24 hours, 7 days
Location

Pan Pacific Orchard
10 Claymore Road, Singapore 229540, Singapore

This hotel is located on the world-famous Orchard Road – Singapore’s foremost shopping, dining and entertainment district – near the UNESCO World Heritage-listed Botanic Gardens. The hotel is located approximately a 20-minute drive from Changi Airport (SIN). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Things to know

Check-in
3pm
Check-out by
12pm
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets not allowed

General

Parking height restrictions apply

Essential workers only - NO

Professional property host/manager

Inclusions
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Policies

Know Before You Go

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
  • Parking height restrictions apply.
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

See full booking terms and conditions.

Updated [4 December 2023, 3.33pm AEDT]:

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Pacific Club Lounge benefits include (select room types only):

  • Breakfast from 6:30am to 10:30am
  • Afternoon tea from 3:00pm to 5:00pm including light snacks and refreshments
  • Evening cocktails and canapés at Pacific Club Lounge from 6:00pm to 8:00pm
  • Complimentary non-alcoholic drinks from in-room minibar with daily replenishment
  • Complimentary local telephone calls
  • Complimentary laundry for two pieces of clothing per room day, non-cumulative and excludes express service
  • Late check-out until 4:00pm, subject to availability

Pacific Club Lounge Policy:

  • Children aged 12 years old and under are welcome at Pacific Club Lounge before 5:00pm.
  • Additional charges apply for children between the ages of six and 12 years old, please contact the property for more information. Children below the age of six years old can access the Pacific Club Lounge at no additional charge.
  • Pacific Club Lounge guests with children are requested to maintain a calm and restful ambience for the enjoyment of all guests.
  • Smart casual attire, as well as covered shoes are required at the Pacific Club Lounge at all times. Kindly note that shorts, bathing suits, sports attire, athletic wear, torn or cut off clothing, slippers, flip flops, sandals and singlets are not permitted.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Check-in
3pm
Check-out by
12pm

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Parking height restrictions apply

Essential workers only - NO

Professional property host/manager

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Know Before You Go

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
  • Parking height restrictions apply.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Updated [4 December 2023, 3.33pm AEDT]:

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Pacific Club Lounge benefits include (select room types only):

  • Breakfast from 6:30am to 10:30am
  • Afternoon tea from 3:00pm to 5:00pm including light snacks and refreshments
  • Evening cocktails and canapés at Pacific Club Lounge from 6:00pm to 8:00pm
  • Complimentary non-alcoholic drinks from in-room minibar with daily replenishment
  • Complimentary local telephone calls
  • Complimentary laundry for two pieces of clothing per room day, non-cumulative and excludes express service
  • Late check-out until 4:00pm, subject to availability

Pacific Club Lounge Policy:

  • Children aged 12 years old and under are welcome at Pacific Club Lounge before 5:00pm.
  • Additional charges apply for children between the ages of six and 12 years old, please contact the property for more information. Children below the age of six years old can access the Pacific Club Lounge at no additional charge.
  • Pacific Club Lounge guests with children are requested to maintain a calm and restful ambience for the enjoyment of all guests.
  • Smart casual attire, as well as covered shoes are required at the Pacific Club Lounge at all times. Kindly note that shorts, bathing suits, sports attire, athletic wear, torn or cut off clothing, slippers, flip flops, sandals and singlets are not permitted.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

9.0

Exceptional
229 reviews
97% recommend this hotel
Exceptional:
9.0+
171
Good:
7.0-9.0
45
Okay:
5.0-7.0
9
Poor:
3.0-5.0
2
Terrible:
1.0-3.0
2

8.1

/10
Value

8.1

/10
Value

8.8

/10
Facilities

8.8

/10
Facilities

9.1

/10
Staff

9.1

/10
Staff

8.8

/10
Location

8.8

/10
Location
9.0
Exceptional
229 reviews
Exceptional:
9.0+
171
Good:
7.0-9.0
45
Okay:
5.0-7.0
9
Poor:
3.0-5.0
2
Terrible:
1.0-3.0
2

8.1

/10
Value

8.1

/10
Value

8.8

/10
Facilities

8.8

/10
Facilities

9.1

/10
Staff

9.1

/10
Staff

8.8

/10
Location

8.8

/10
Location
97% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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