Pan Pacific Melbourne

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Update 4 December 2025 9.32am AEST: Maintenenace works affecting the fitness centre and club lounge. Please see the Fine Print for details.

Valid for travel from 17 November 2025 until 30 November 2026 (bookings must be made before 31 October 2026).

Pan Pacific Club Inclusions & Fine Print (select packages only):

• The Pacific Club Lounge is open Monday to Friday from 6.30am to 10pm and Saturday, Sunday and public holidays from 7am to 10pm.
• Club access includes: Daily buffet breakfast, all-day refreshments, evening drinks and canapes, two bottles of water, a selection of soft drinks located in your minibar fridge including Coke, Coke No Sugar, Sprite, lemon sparkling water and Nectarine sparkling water (Red Bull is not included in this complimentary selection), high-speed internet, business facilities, and pressing or dry cleaning of up to two pieces of clothing per room, per night (only applies for two-night minimum stay. Excludes express/same day laundry service).
• A full buffet breakfast service is offered from Monday to Friday from 6.30am to 10am and Saturday, Sunday and public holidays from 6.30am to 11am. Last orders are half an hour before closing time.
• Evening drinks and canape service is offered from 5pm to 7pm every day. Drinks included champagne, beer, wine, soft drinks and basic spirits.
• Guests aged 12 years and under are welcome at Pacific Club Lounge before 5.30pm.
• It is requested that Pacific Club Lounge guests with children maintain a calm and restful ambience for the enjoyment of all guests.
• Bar services outside of cocktail hour and those not included in club privileges are chargeable.
• Please note: Dress code within the lounge is smart casual.
• Pacific Club Lounge privileges also include express check-in and check-out services.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.