Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Parties and events are allowed on site
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

Guests must transfer via floatplane to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must arrange transfers (surcharge) from Male International Airport to the property, which is 25 minutes away via seaplane. To guarantee transfers, guests must contact the property with their flight details at least 72 hours before their expected arrival. Daily transfer service is offered by Maldivian Air Taxi between 6 AM and 4 PM. Guests arriving or departing outside of these hours are advised to book a local hotel room in Male or Hulhumale. Luggage in excess of 20 kg/person may incur a fee, payable to the seaplane company during flight check-in. Guests must pay the seaplane fee at checkout. The additional fee (payable at the property) covers transfer fees for guests ages 12-17.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 277
• Christmas Eve (December 24) Gala Dinner per child: USD 139 (from 2 to 11 years old)
• New Year’s Eve (December 31) Gala Dinner per adult: USD 400
• New Year’s Eve (December 31) Gala Dinner per child: USD 200 (from 2 to 11 years old)
• A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.
• Floatplane transfer per adult: USD 475 (roundtrip)
• Transfer service fee per child: USD 285 (roundtrip), from 2 to 11 years old
• Additional fee for children (from 12 years old to 17 years old): USD 420 per person, per stay

We have included all charges provided to us by the property.

The additional fee covers transfer fees for guests ages 12-17.

Pets not allowed

Service animals not allowed

By ocean

Events/parties allowed

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Reservations are required for specialty restaurants.
• Nightly dinner is served at Moodhu Grill, Art-I-San, Koto or Cuisine Gallery.
• In the event one of these venues is closed, guests can choose from the alternative options.
• Selected alcoholic free-flow drinks are available from 12pm daily.
• Select menu items, denoted by a star on the menu, are subject to a surcharge.

Know Before You Go

• This property’s policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update: 11th December 2024: As per the amendments to the Tourism Act issued by the Maldivian Government, applicable to all travellers arriving in the Maldives from 1 January 2025, the green tax payable by travellers upon arrival at hotels (including tourist resorts, tourist hotels, hotels, tourist guest houses, tourist vessels) has been increased from USD 6.00 to USD 12.00 per person per day.**

Update 16 August 2023, 2.30pm AEST:** Green tax is included in booking rates.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Seaplane Transfers:

• The resort is located approximately a 25-minute seaplane flight from Velana International Airport (MLE). The resort can be reached by a seaplane transfer, available at an additional cost (payable directly to the resort).
• Upon arrival, you will be greeted with a personalised welcome by OUTRIGGER hosts who will then escort you to the seaplane check-in counter and take you to a comfortable lounge to wait for your seaplane connection to Maafushivaru.
• The transfer will be shared with other passengers and a short waiting time may be required.
• All seaplane journeys are operated by Trans Maldivian Airways (TMA) during daylight hours only as per aviation standard. To arrange seaplane transfers, your outbound flight must arrive in the Maldives between 6am and 3.30pm, and an inbound flight from the Maldives must depart between 9.15am and 11pm. To catch the last seaplane transfer for the day, the guests must be reported to the TMA check-in counter at the airport by 4pm at the latest. If you arrive later, you will be required to stay overnight in Malé. We recommend booking a hotel within proximity to the airport.
• Seaplane reservations are only available for bookings made outside 72 hours, subject to tides, weather conditions and TMA’s terms and conditions.
• The operator provides the resort with transfer schedules in the evening of each day for the arrivals and departures on the following day. As such, all schedule timings are solely at the discretion of the seaplane management.
• Baggage restrictions: Each guest is allowed 20kg of checked luggage and 5kg of hand luggage. Any excess is subject to the additional fees to be paid directly to the seaplane operator.
• Occasionally your flight may have a stop on route to drop off and pick up passengers at other resorts. The resort will endeavor to provide you with the most direct route, subject to availability and the required connecting time of your international flight, or onward transfer arrangements.
• All transfer information is subject to change. Please contact the hotel directly to confirm transfer details before you depart for your escape.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

• LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
• Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
• Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
• Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
• LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.