Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

• Monday - Friday: 8 AM - 7 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Optional

• Airport shuttle fee: AUD 70 per vehicle (one-way, maximum occupancy 2)
• Crib (infant bed) fee: AUD 34.5 per night
• Rollaway bed fee: AUD 80.5 per night
• Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Parking height restrictions apply

By ocean

Guests will receive an email with special check-in instructions

Guest will receive an email before arrival 24 hours

Property uses a professional cleaning service

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Know Before You Go

• 24-hour pool access
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.