Nusa Dua Beach Hotel & Spa

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Update 7 April 2025, 11.40am AEST: Maximum room capacities amended and Extra Guest Surcharge details added where necessary.

Valid for travel from 10 April 2025 to 30 June 2026 (bookings must be made before 31 March 2026).

Nyepi Day: Please note the Nyepi Day of Silence will take place on 19 March 2026 during which airports are closed and check-in/checkout at the resort are unavailable.

Compulsory New Year’s Gala Dinner: For stays on 31 December 2025, an additional surcharge of US$95 per adult (12+) and US$47.50 per child (6–12 years) applies for the compulsory New Year’s Gala dinner. Payable directly to the resort.

Palace Club Privileges

• Palace Club Lounge is open daily from 6.30am until 11pm. Please note, children under 12 must be accompanied by an adult at all times in the lounge.
• Daily afternoon tea is available daily from 3pm to 5pm at the Palace Club Lounge.
• Daily extended evening cocktails are served with canapes at the Palace Club Lounge from 5.30pm to 7pm daily (in addition to the three hours of free-flow drinks included in your package).
• Additional Club Inclusions:
  • 3pm late checkout
  • Cold towel upon check-in at Palace Club Lounge
  • Welcome fruits and flowers upon arrival
  • Daily in-room turn-down service
  • Complimentary pressing service for four garments on arrival day
  • Complimentary in-room bottled water refreshed daily

Tropical Temptation Beach Club Inclusions & Fine Print

• Includes: Free entrance to Tropical Temptation Beach Club in the First Party Area including one cocktail or mocktail per adult per day of entry and a 35% discount on minimum spend for upgrades including VIP area and cabanas.
• Tropical Temptation Beach Club is located in Uluwatu.
• Transport to and from the beach club is not included, however can be arranged for a fee by emailing luxuryescapes@icstravelgroup.com or via WhatsApp +62 811 3960 6800.
• Guests must present their Luxury Escapes booking confirmation on entry (subject to availability).
• Minimum age for entry is 10 years. Children under the age of 10 years will be unable to enter the venue. Children are not allowed in the pool area after 5pm, after which time children are only permitted in the lounge area and must be supervised by an adult at all times.
• Luxury Escapes highly recommends pre-booking your preferred date and time online prior to arrival to avoid disappointment (IDR 30,000 online booking fee applies). The booking process is:
  • Go to https://ttbeach.club/
  • Reserve your preferred date, time and seating location.
  • Apply special promo code based on your preferred seating
  • Enter promo code for Special Minimum Spend discount: LETTBEACHCLUB, OR enter promo code for free entry seating on bar stool: LETTENTRANCE

Canna Bali Beach Club Inclusions & Fine Print

• Includes: Free one-day entrance to Canna Bali Beach Club including complimentary use of the Luxury Escapes departure lounge, one cocktail or mocktail per person, a complimentary ice cream treat per child, free canoe hire, and shared return transfers between Canna Bali Beach Club and Nusa Dua Beach Hotel & Spa. Additional discounts include:
  • IDR100,000 discount per package toward 60-minute full-body massage
  • IDR100,000 discount per package toward jug of sangria
  • IDR500,000 discount per package toward Heritage Set Menu in Cliff Restaurant (applicable with minimum purchase of two set menus; reservation required)
  • IDR 500,000 discount per package towards a purchase of second bottle of selected wine
• Canna Bali is located in Nusa Dua.
• Access to Canna Bali is permitted one time at any stage during your stay.
• This experience is valid for the number of guests included in your Luxury Escapes Nusa Dua Beach Hotel & Spa package
• Strictly no walk-ins. Reservations only.
• No cameras and no drones are permitted.
• No food and beverages from outside are permitted.
• Seating and tables (such as lounges, daybeds etc.) at Canna Bali are not included in the entry fee and must be pre-booked (surcharges apply).
• Must be 21+ years for alcohol consumption and provide valid ID upon request.
• Children under 18 must be accompanied by a paying adult guardian aged 18+. Children must be supervised at all times.
• Canna Bali is located in Nusa Dua.
• Transport to and from the beach club is not included, however can be arranged for a fee by emailing luxuryescapes@icstravelgroup.com or via WhatsApp +62 811 3960 6800. OR A shared transfer to and from the beach club is available for select Nusa Dua resorts. Please contact luxuryescapes@icstravelgroup.com to arrange.
• On the day of your visit, please be ready prior to pickup time at your hotel with your purchase number and booking information. You will be provided with a voucher to redeem your drink choice.
• For packages with return transfers: if you wish to take advantage of the Luxury Escape departure lounge, please email luxuryescapes@icstravelgroup.com in advance to confirm your preferred departure transfer pickup location.

Return Private Airport Transfers Inclusions & Fine Print

• Includes: A return private airport transfer in a standard sedan (three adults or two adults and two children) or standard van (six guests), basic/sufficient English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• You will be emailed an online form to book your date and time within one to two days of purchase. Keep an eye out for an email from luxuryescapes@icstravel.com.
• Rates are per car/van.
• A three-passenger car can fit three pieces of luggage. A six-passenger car can fit six pieces of luggage.
• An infant seat can be booked at IDR50,000 per seat, each way or guests may bring their own.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.