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4.7/5

4.8/5

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Luxury Escapes

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Discover blissful serenity at this Phuket resort moments from the beach, offering an unbeatable position in vibrant Patong. With unrivalled ocean views, first-class facilities – including a spectacular three-tiered pool – and easy access to Patong Beach and the legendary entertainment district Bang La Road, you’ll be all set to savour time spent in paradise. Take your stay to the next level with a visit to Le Spa, offering traditional massages and holistic therapies designed to rejuvenate and revitalise.

Popular facilities

Free Wi-Fi
Spa Treatment Rooms
Fitness Centre
Children's Pool
Babysitting or childcare (surcharge)
Outdoor pools

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Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

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*Price is indicative and based on sample return fares (inclusive of booking fees on Low Cost Carriers). To view live pricing, conduct a full search. Luxury Escapes full Terms and Conditions apply.

7.2

Good

13 reviews

Location

Novotel Phuket Resort

282 Phrabaramee Road, Patong Kathu, Phuket 83150, Thailand

Novotel Phuket Resort sits in the heart of Phuket, a stone’s throw away from the vibrant Patong Beach and the bustling Bangla Road. Phuket’s Old Town, with its colourful Sino-Portuguese buildings, is a 30-minute drive away. The hotel is located approximately a one-hour drive from Phuket International Airport (HKT).

Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Pinnacle Sky Bar
Coffee House
Herring Bar and Grill
V Lounge
Le Spa
Pool
Fitness centre
Room service
Business centre
Kids Club
Indoor and outdoor playgrounds
Table tennis
Parking
Shuttle services
Wi-Fi
24-hour reception
Baggage storage
Check-in: 2pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Things to know

Check-in from

14:00

Check-out by

12:00

Fine print

Starting 1 May 2025, all non-Thai nationals entering Thailand must complete the Thailand Digital Arrival Card (TDAC) online within three days of their arrival. This new requirement aims to streamline the immigration process and replace the traditional paper-based form, offering greater convenience and efficiency for travellers.

Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home

Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in from

14:00

Check-out by

12:00

Please find the form here: https://tdac.immigration.go.th/arrival-card/#/home

Travellers holding non-Thai passports who are transiting through Thailand without passing through immigration are exempt from this requirement.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

7.2

Good

13 reviews

77% recommend this hotel

Exceptional:

9.0+

Exceptional:

9.0+

Good:

7.0-9.0

Good:

7.0-9.0

Okay:

5.0-7.0

Okay:

5.0-7.0

Poor:

3.0-5.0

Poor:

3.0-5.0

Terrible:

1.0-3.0

Terrible:

1.0-3.0

6.5

/10

Value

6.5

/10

Value

6.4

/10

Facilities

6.4

/10

Facilities

8.3

/10

Staff

8.3

/10

Staff

/10

Location

/10

Location

7.2

Good

13 reviews

Exceptional:

9.0+

Exceptional:

9.0+

Good:

7.0-9.0

Good:

7.0-9.0

Okay:

5.0-7.0

Okay:

5.0-7.0

Poor:

3.0-5.0

Poor:

3.0-5.0

Terrible:

1.0-3.0

Terrible:

1.0-3.0

6.5

/10

Value

6.5

/10

Value

6.4

/10

Facilities

6.4

/10

Facilities

8.3

/10

Staff

8.3

/10

Staff

/10

Location

/10

Location

77% recommend this hotel

Reviews from verified guests

Related Travel

Novotel Phuket Resort

Phuket Escape near Patong Beach & Bang La Road with Three-Tier Pool

Popular facilities

7.2