Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

• Fee for buffet breakfast: approximately IDR 507000 for adults and IDR 320000 for children
• Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)
• Covered self parking fee: IDR 120000 per day
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

No cribs (infant beds) available

No elevators

By ocean

Noise-free rooms not guaranteed

Essential workers only - NO

Professional property host/manager

• Start each day in paradise with one of Bali’s best buffet breakfasts at The Café
• Celebrate with a cocktail credit for two at The Bar
• Indulge in a one-time afternoon tea for two at The Bar (for stays of 3+ nights)
• Double the indulgence with two afternoon teas for two (for stays of 5+ nights)
• Treat yourself with a one-time buffet dinner for two at Table8 (for stays of 7+ nights)

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian’s room, using existing bedding.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Taxes & fees:

Important: Campaign packages are valid for Australia, New Zealand, United States, Singapore, Thailand, Malaysia, Hong Kong and United Kingdom residents only. Customers who book the package and are not a resident of these countries will pay a surcharge of US$36.30 per room per night on check-in.

Update [1 August 2024, 11.30AM AEST]: On 24, 25 and 31 December, guests will be unable to dine at the restaurants or receive spa treatments.

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.