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4.7/5
·
4.8/5
Contact us
Contact us 24 hours, 7 days
Location

Mercure Melbourne Southbank
9 Riverside Quay, Southbank, Victoria 3006, Australia
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Mercure Southbank is conveniently situated in the vibrant Southbank district at the edge of Melbourne’s CBD, a stone’s throw from the Royal Botanic Gardens and the National Gallery of Victoria. The hotel is a 25-minute drive from Melbourne Airport (MEL). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Distrikt Press Cafe
  • Wi-Fi
  • Meeting rooms
  • Laundry services
  • Check-in: 2pm / Checkout: 11am

Surcharges may apply to select facilities and services

Things to know

Check-in
2pm
Check-out by
11am
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

  • This property accepts credit cards, debit cards, and cash

  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.

  • Safety features at this property include a fire extinguisher

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Special instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Fees

Optional

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

General

Parking height restrictions apply

LGBTQIA+ friendly

Essential workers only - NO

Contactless check-out is available

Professional property host/manager

Ecotourism Australia Sustainable Tourism

NABERS Energy

NABERS Water

Policies

Know Before You Go

  • Children 11 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in
2pm
Check-out by
11am

Instructions

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

  • This property accepts credit cards, debit cards, and cash

  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.

  • Safety features at this property include a fire extinguisher

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Special instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Optional

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Parking height restrictions apply

LGBTQIA+ friendly

Essential workers only - NO

Contactless check-out is available

Professional property host/manager

Ecotourism Australia Sustainable Tourism

NABERS Energy

NABERS Water

Know Before You Go

  • Children 11 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.4

Very Good
5 reviews
100% recommend this hotel
Exceptional:
9.0+
4
Good:
7.0-9.0
0
Okay:
5.0-7.0
1
Poor:
3.0-5.0
0
Terrible:
1.0-3.0
0

8.6

/10
Value

8.6

/10
Value

6.4

/10
Facilities

6.4

/10
Facilities

8.8

/10
Staff

8.8

/10
Staff

9.2

/10
Location

9.2

/10
Location
8.4
Very Good
5 reviews
Exceptional:
9.0+
4
Good:
7.0-9.0
0
Okay:
5.0-7.0
1
Poor:
3.0-5.0
0
Terrible:
1.0-3.0
0

8.6

/10
Value

8.6

/10
Value

6.4

/10
Facilities

6.4

/10
Facilities

8.8

/10
Staff

8.8

/10
Staff

9.2

/10
Location

9.2

/10
Location
100% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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