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Tangerang, Indonesia | View on map

Mercure Serpong Alam Sutera

Sophisticated Stay in Alam Sutera near Greater Jakarta Area with Poolside Bar & Restaurant

9.2
Mercure Serpong Alam Sutera logo

Sleek and sophisticated, this hotel has everything business travellers or leisure seekers need for a comfortable stay: an outdoor pool, fitness centre, serene spa, onsite restaurant and two bars. Located in the Alam Sutera district of Tangerang, on the western border of Indonesia’s capital city, Mercure Serpong Alam Sutera provides an oasis amid Greater Jakarta’s chaotic charm.

After an afternoon exploring Alam Sutera’s shopping and entertainment hub, unwind with a tropical tipple from Maniz Pool Deck Bar and refresh in the sparkling water. Later, choose between international and local flare from Mint & Pepper Restaurant, before returning to your modern room.

Popular facilities

  • 1 outdoor pools
  • 1 restaurants
  • 2 bars
  • 1 cafes
  • 1 poolside bars
  • Snack bar/deli
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Trusted by over 1,000,000 travellers in 2025
'Excellent'
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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Location

Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Banten 15325, Indonesia

Mercure Serpong Alam Sutera is situated in the heart of Alam Sutera, an up-and-coming township in South Tangerang. Its central location provides easy access to Mall Alam Sutera, various golf courses and Ocean Park BSD’s amusement park. Sitting on the western border of Greater Jakarta, the hotel is a one-hour drive from the dynamic metropolitan centre.

The hotel is located approximately a 25-minute drive from Soekarno–Hatta International Airport (CGK). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Mint & Pepper Restaurant
  • Mocca Bar
  • Maniz Pool Deck Bar
  • Outdoor pool
  • Fitness centre
  • Spa
  • Meeting and event rooms
  • Parking
  • Wi-Fi
  • Check-in: 2pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine print

Cancellation Policy
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.2
Exceptional
Reviews from Google
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