Mai Khao Lak Beach Resort & Spa

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Update 16 October, 3.30pm AEDT: Please note routine maintenance and reonvations are underway, expected to continue until the end of October 2025. This may cause some noise disruptions, however the resort will take every measure to avoid disruptions to guests.

Valid for travel from 1 July 2025 until 1 July 2026 (bookings must be made before 1 May 2026).

Child Policy: Guests under 16 are not permitted in the Adults-Only Wing and cannot be accommodated.

Compulsory New Year’s Gala Dinner: For additional adults and all children staying on 31 December, an additional surcharge of THB6,500 per adult (16+) and THB3,250 per child (2–15) applies for the compulsory New Year’s Gala dinner. The resort will reach out to the guests to collect the additional surcharge prior to arrival.

Return Private Airport Transfer Inclusions & Fine Print

• Includes: A return private airport transfer, basic English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• You will be emailed an online form to book your date and time within one to two days of purchase.
• Keep an eye out for an email from luxuryescapes@icstravel.com.
• Rates are per car, one way.
• A three-passenger car can fit three pieces of luggage. A six-passenger car can fit six pieces of luggage.
• Transfers required from 12am–6am will be charged a supplement of THB350 per vehicle each way.
• One infant seat can be pre-booked free of charge for the first seat. Additional seats will be charged THB210 per additional seat required. Guests may bring their own infant seat.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.