·
4.7/5
·
4.8/5
Contact us
Contact us 24 hours, 7 days
Location

Mahekal Beach Resort
Calle 38, Entre Avenida 5a y Zona Federal Maritima, Centro, Playa del Carmen, Quintana Roo 77710, Mexico

Set on the sunkissed shores of Mexico’s famous Playa del Carmen, within an easy drive of the ancient Mayan ruins at Tulum, Mahekal Beach Resort offers the perfect beachside escape. The boutique hotel is located approximately a 45-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package; please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Things to know

Check-in
12pm
Check-out by
3pm
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
  • Cashless transactions are available
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
  • Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Fees

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (December 25) Gala Dinner per adult: USD 120
  • Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • A tax is imposed by the city: USD 3.39 per accommodation, per night
  • Service fee: USD 15 per person, per night
  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets allowed

Pet max weight (per pet) in kg is 9

Pet max weight (per pet) in lb is 20

Only dogs and cats are allowed

Maximum number of pets per room 1

Pets cannot be left unattended

General

No elevators

By ocean

Events/parties allowed

LGBTQIA+ friendly

Essential workers only - NO

Cashless transactions are available

Professional property host/manager

Inclusions

The following applies to select packages only

  • Compulsory Christmas Eve and New Year’s Gala Dinner: For stays booked over 24 December and 31 December, guests will incur an additional surcharge of US$120 per adult, per night and US$60 per child (2–13), per night. Surcharges are payable directly to the resort.
  • Resort Credit: The included resort credit must be used during your stay on dining, drinks and at the Revive Spa. Any unused credit will be forfeited and is not transferable or redeemable for cash.
  • Public parking in front of the hotel is available at a surcharge of US$0.50/hour.
Policies

Know Before You Go

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

Taxes & fees:

Resort fee of USD35 per room, per night, is not included and must be paid directly to the hotel upon check-in/out. It applies for 1 and 2 nights stays.

The resort fee is waived for 3+ night stays.

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

All-Inclusive Package:

  • A mandatory surcharge of US$15 per person (5 years & above) is applicable at check-in. Surcharges are payable directly to the resort.
  • The all-inclusive package does not include premium spirits and wines, craft beers, spirits and wines by bottle. It also does not include gastronomic events, premium culinary creations, telephone calls, spa services and treatments, minibar, laundry, ironing, dry cleaning services and airport transportation.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Check-in
12pm
Check-out by
3pm

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
  • Cashless transactions are available
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
  • Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (December 25) Gala Dinner per adult: USD 120
  • Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • A tax is imposed by the city: USD 3.39 per accommodation, per night
  • Service fee: USD 15 per person, per night
  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets allowed

Pet max weight (per pet) in kg is 9

Pet max weight (per pet) in lb is 20

Only dogs and cats are allowed

Maximum number of pets per room 1

Pets cannot be left unattended

No elevators

By ocean

Events/parties allowed

LGBTQIA+ friendly

Essential workers only - NO

Cashless transactions are available

Professional property host/manager

The following applies to select packages only

  • Compulsory Christmas Eve and New Year’s Gala Dinner: For stays booked over 24 December and 31 December, guests will incur an additional surcharge of US$120 per adult, per night and US$60 per child (2–13), per night. Surcharges are payable directly to the resort.
  • Resort Credit: The included resort credit must be used during your stay on dining, drinks and at the Revive Spa. Any unused credit will be forfeited and is not transferable or redeemable for cash.
  • Public parking in front of the hotel is available at a surcharge of US$0.50/hour.

Know Before You Go

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Taxes & fees:

Resort fee of USD35 per room, per night, is not included and must be paid directly to the hotel upon check-in/out. It applies for 1 and 2 nights stays.

The resort fee is waived for 3+ night stays.

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

All-Inclusive Package:

  • A mandatory surcharge of US$15 per person (5 years & above) is applicable at check-in. Surcharges are payable directly to the resort.
  • The all-inclusive package does not include premium spirits and wines, craft beers, spirits and wines by bottle. It also does not include gastronomic events, premium culinary creations, telephone calls, spa services and treatments, minibar, laundry, ironing, dry cleaning services and airport transportation.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

8.8

Excellent
Reviews from Google
8.8
Excellent
Reviews from Google
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