Lotte Arai Resort

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for Tour bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for Luxury Escapes credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your Luxury Escapes credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with Luxury Escapes. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 26 April 2024 (bookings must be made before 29 January 2024).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Hot Springs Tax: Please note a compulsory tax of JPY150 per person, per night, applies to all guests aged 13 or over. Payable directly to the hotel.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post-purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.