Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

Guests must transfer to the property via airplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note: Inter-Island transfers are required to reach the property, located in Savusavu on Vanua Levu Island. From Nadi International Airport, guests must take a connecting flight via Fiji Link or Island Hoppers to Savusavu Airport where they will be picked up and driven to the property. Guests are required to pay the transfer fees for inter-Island flights between Nadi and Savusavu. Shuttle transfers are available to and from the Savusavu Airport to the property. Guests must contact this property to arrange their ground shuttle transfers.

Optional

• Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

No elevators

By ocean

Essential workers only - NO

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• The three hours of in-room babysitting only applies to guests staying in the Tropical Apartments, Garden Bure, Two Bedroom Bures, Two Bedroom Pool Bure, Three Bedroom Villa, Dalo Villa, Vesi Villa and the Mountain Top Villa.
• Kids Club is open daily from 8am until 4pm and is available to all guests free of charge.
• The 30-minute couples massage applies to guests staying in the Edgewater Bure, Edgewater Pool Bure and the Edgewater Villa.
• The waterfall tour only applies to guests staying in Tropical Apartments, Garden Bure, Two Bedroom Bures, Two Bedroom Pool Bure, Three Bedroom Villa, Dalo Villa, Vesi Villa and the Mountain Top Villa.
• The bottle of sparkling wine and fruit platter on arrival only applies to guests staying in Edgewater Bure, Edgewater Pool Bure and the Edgewater Villa.
• Roundtrip airport transfers are on a private basis to Labasa Airport (LBS) for stays of 2+ nights. Please contact the resort to arrange.

Know Before You Go

• This property’s policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

• LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
• Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
• Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
• Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
• LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.