Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Optional

• Fee for cooked-to-order breakfast: approximately USD 18 for adults and USD 6 for children
• Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 7)
• Airport shuttle fee per child: USD 50 (one-way), (up to 12 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 87 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

No cribs (infant beds) available

No elevators

Contactless check-in is available

Contactless check-out is available

Professional property host/manager

• Your escape begins with a refreshing welcome drink
• Relax with one blissful 30-minute welcome massage per guest
• Wake up each morning to a delicious daily breakfast
• Toast your stay with a daily bucket of Bintang beers with canapés
• Enjoy the finer things with daily afternoon tea in your villa or the restaurant
• Complimentary selection of non-alcoholic drinks from your minibar, restocked daily
• Enjoy butler service throughout your stay
• Explore thanks to the daily Ubud shuttle service
• Pamper yourself with a 30% discount on spa treatments
• Make the most of a 20% discount on food and drinks at the onsite restaurant
• Transcend into pure bliss with one 120-minute massage per adult (for stays of 3+ nights)
• One set-menu dinner served in your villa or the restaurant (for stays of 5+ nights)

Know Before You Go

• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Nyepi Day: The Nyepi Day of Silence takes place annually, during which airports are closed and check-in/checkout at the resort is unavailable. Please check dates before booking.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.