Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards; cash is not accepted

• Safety features at this property include a fire extinguisher

• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Optional

• Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
• Rollaway bed fee: SGD 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

Car recommended

Contactless check-in is available

Property follows a brand or regulatory agency’s sanitization guidelines Shangri-La Cares (Shangri-La)

Contactless check-out is available

Professional property host/manager

• Stay connected with complimentary Wi-Fi throughout the resort
• Wake up to a delicious daily breakfast for adults, select packages
• Enjoy one refreshing welcome drink per adult, per stay (for stays of 2+ nights)
• Savour every moment with early check-in and late checkout, subject to availability (for stays of 2+ nights)
• Enhance your stay with a complimentary upgrade to next available room category, subject to availability (for stays of 2+ nights; excludes Executive Suite)

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update 12 May 2022, 2.30pm AEST: Fine Print updated, please see below.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

• LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
• Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
• Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
• Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
• LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.