Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

The front desk is open daily from 7 AM - 6:30 PM. This property doesn’t offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets not allowed

No cribs (infant beds) available

No elevators

Minimum guest age is 4

Caters to adults only

No alcohol allowed onsite

Guests will receive an email with special check-in instructions

LGBTQIA+ friendly

Guest will receive an email before arrival 24 hours

Essential workers only - NO

Cashless transactions are available

Professional property host/manager

The following applies to select packages only

• Special animal encounter inclusion is with either a giraffe, tiger, lion or meerkat, subject to availability on the day of departure.Specific animal introduction requests cannot be accommodated.
• Specific room preferences and animal enclosure location requests cannot be accommodated.
• Children under 6 cannot be accommodated.
• No spirits are served or permitted to be brought on-site.
• Pre-dinner drinks commence at 6.15pm (before this, the minibar in the room is available.)
• If you arrive by 1pm on your first day you can enjoy an additional afternoon tea including hot and cold food and sweets.

Know Before You Go

• The seasonal pool will be open from November 01 to April 30.
• Pool access available from 7:00 AM to 7:00 PM.
• Guests under 4 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Alcohol is not permitted at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.