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Madrid, Spain · View on map

Hotel Urban

Five-Star Avant-Garde Luxury in the Heart of Madrid with Michelin-Star Restaurant

9.0
Exceptional
From online reviews
Hotel Urban logo

Experience Madrid in the height of style and luxury with a stay at the five-star Hotel Urban. The hotel exudes big-city glamour, from its onsite Michelin-starred Cebo Restaurant to the unique avant-garde artwork and sultry glass-roof bar. Stamped with a Tripadvisor Travellers’ Choice 2021 award, Hotel Urban offers the highest quality facilities and warm hospitality in the heart of Spain’s capital. Order tapas at the panoramic Urban Terrace, take a dip in the rooftop swimming pool and get your cocktail fix at the fashionable Glass Bar.

Suite Upgrade: Enjoy having lots of room to move, a luxurious lounge area, sleek bathroom with jacuzzi tub and a plush queen bed when you upgrade.

Popular facilities

  • Rooftop terrace
  • Outdoor pool
  • 1 restaurants
  • 1 bars
  • 1 poolside bars
  • Fitness centre
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Trusted by over 1,000,000 travellers in 2025
'Excellent'
10K reviews
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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Location

Hotel Urban
Carrera de S. Jeronimo, 34, 28014 Madrid, Spain

You’ll find Hotel Urban in the commercial centre of Madrid, with an abundance of restaurants, museums and public transport within easy walking distance. The iconic El Retiro Park is a 10-minute walk away and the city’s three must-visit museums – Museo Nacional del Prado, Museo Nacional Centro de Arte Reina Sofía and Thyssen-Bornemisza Museum – are all reachable in under 15 minutes on foot. The hotel is located approximately a 15-minute drive from Madrid Airport (MAD). Transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

  • Cebo Restaurant (Michelin-star)
  • Glass Bar restaurant
  • The Urban Terrace
  • Hidden wine cellar
  • Swimming pool
  • Onsite parking
  • Pet friendly
  • Wi-Fi
  • Check-in: 2pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Things to know

Check-in from
14:00
Check-out by
12:00
Luxury Escapes inclusions (select packages):
  • Celebrate the start of your escape with a welcome drink
  • Begin each day with a delicious daily buffet breakfast
  • Enjoy a room upgrade, subject to availability (Superior Rooms only; for stays of 3+ nights)
  • Enjoy EUR50 hotel credit per person, per stay (max. EUR100 per package; for stays of 6+ nights)
Fine print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Check-in from
14:00
Check-out by
12:00
  • Celebrate the start of your escape with a welcome drink
  • Begin each day with a delicious daily buffet breakfast
  • Enjoy a room upgrade, subject to availability (Superior Rooms only; for stays of 3+ nights)
  • Enjoy EUR50 hotel credit per person, per stay (max. EUR100 per package; for stays of 6+ nights)

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Reviews

9.0

Exceptional
Reviews from Google
9.0
Exceptional
Reviews from Google
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