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LuxPlus+ members save 5% on LE Gift Cards. Purchase gift cards with code LPGIFT at checkout*. Ends 27 Feb 2026. T&Cs apply. Become a member

4.7/5

4.8/5

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Luxury Escapes

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Rooms

Make yourself at home in one of the 440 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Facilities

Pamper yourself with a visit to the spa, which offers massages. You’re sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining

Enjoy local and international cuisine at Nipah, one of the hotel’s 5 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Popular facilities

Spa treatment rooms
2 outdoor pools
5 restaurants
1 bars
Fitness centre
Children's pool

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Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday's in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

Select duration

*Price is indicative and based on sample return fares (inclusive of booking fees on Low Cost Carriers). To view live pricing, conduct a full search. Luxury Escapes full Terms and Conditions apply.

9.7

Outstanding

121 reviews

Location

EQ Kuala Lumpur

EQ, Equatorial Plaza, Jalan Sultan Ismail, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Step away from your inner-city haven and explore the many marvels just moments from your doorstep. Stop by the iconic Petronas Towers, visit Chinatown or Little India for tasty bites, or shop all day at the Bukit Bintang district. The hotel is located approximately a one-hour drive from Kuala Lumpur International Airport (KUL). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Nipah restaurant
Kampachi restaurant
Ètoile Bistro
Bottega Lounge
Sabayon restaurant
SKY51
Infinity pool
Sanctum Fitness centre
Sanctum Spa
Concierge service
Equator Club
Complimentary Wi-Fi
Check-in: 3pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Things to know

Check-in from

15:00

Check-out by

12:00

Luxury Escapes inclusions (select packages only):

Begin your morning with a delicious daily buffet breakfast
Enjoy one welcome drink on arrival, per adult
Be treated to a welcome amenity on arrival

Fine print

Taxes & fees:

Tourism tax of MYR10 per room, per night is not included and is payable directly to the hotel upon check-in/checkout.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note, package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Check-in from

15:00

Check-out by

12:00

Begin your morning with a delicious daily buffet breakfast
Enjoy one welcome drink on arrival, per adult
Be treated to a welcome amenity on arrival

Taxes & fees:

Tourism tax of MYR10 per room, per night is not included and is payable directly to the hotel upon check-in/checkout.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Reviews

9.7

Outstanding

121 reviews

100% recommend this hotel

Exceptional:

9.0+

114

Exceptional:

9.0+

114

Good:

7.0-9.0

Good:

7.0-9.0

Okay:

5.0-7.0

Okay:

5.0-7.0

Poor:

3.0-5.0

Poor:

3.0-5.0

Terrible:

1.0-3.0

Terrible:

1.0-3.0

9.1

/10

Value

9.1

/10

Value

9.7

/10

Facilities

9.7

/10

Facilities

9.7

/10

Staff

9.7

/10

Staff

9.6

/10

Location

9.6

/10

Location

9.7

Outstanding

121 reviews

Exceptional:

9.0+

114

Exceptional:

9.0+

114

Good:

7.0-9.0

Good:

7.0-9.0

Okay:

5.0-7.0

Okay:

5.0-7.0

Poor:

3.0-5.0

Poor:

3.0-5.0

Terrible:

1.0-3.0

Terrible:

1.0-3.0

9.1

/10

Value

9.1

/10

Value

9.7

/10

Facilities

9.7

/10

Facilities

9.7

/10

Staff

9.7

/10

Staff

9.6

/10

Location

9.6

/10

Location

100% recommend this hotel

Reviews from verified guests

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