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Rooms

Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and espresso makers. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Satisfy your appetite for lunch or dinner at Oxygen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. English breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.

Popular facilities

Spa treatment rooms
1 outdoor pools
1 restaurants
1 bars
1 poolside bars
Snack bar/deli

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Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

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*Price is indicative and based on sample return fares (inclusive of booking fees on Low Cost Carriers). To view live pricing, conduct a full search. Luxury Escapes full Terms and Conditions apply.

9.6

Outstanding

From online reviews

Location

Cross Chiang Mai Riverside

369/1 Charoenraj Road, Wat Ket, Muang Chiang Mai 50000 Thailand

Distances are displayed to the nearest 0.1 mile and kilometer.

Mae Ping River - 0.5 km / 0.3 mi
Riverside - 0.7 km / 0.4 mi
Suvannabhumi Art Gallery - 1.2 km / 0.8 mi
Muang Mai Market - 1.2 km / 0.8 mi
Wat Gatekaram - 1.3 km / 0.8 mi
U.S. Consulate General - 1.5 km / 0.9 mi
Warorot Market - 1.7 km / 1 mi
Naowarat Bridge - 1.9 km / 1.2 mi
Central Chiangmai - 2.1 km / 1.3 mi
Tha Pae Road - 2.1 km / 1.3 mi
Iron Bridge - 2.3 km / 1.4 mi
Tha Phae Gate - 2.4 km / 1.5 mi
Kalare Night Bazaar - 2.4 km / 1.5 mi
Chiang Mai Night Bazaar - 2.4 km / 1.5 mi
Anusarn Market - 2.5 km / 1.5 mi

The nearest major airport is Chiang Mai Intl. Airport (CNX) - 8.6 km / 5.3 mi

Facilities

Accessibility

Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

Conveniences

Elevator
Free newspapers in lobby

Family friendly

Babysitting or childcare (surcharge)

Food and drink

Breakfast available (surcharge)
Snack bar/deli

Guest services

Concierge services
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Dry cleaning/laundry service
Pool umbrellas
Tours/ticket assistance
Luggage storage
Free pool cabanas
Pool sun loungers

Internet

Free WiFi

Smoke-free property
Wedding services
Number of restaurants - 1
Number of outdoor pools - 1
Kayaking on site
Number of bars/lounges - 1
Number of poolside bars - 1
Reception hall
Distance from property (ft) - 164
Distance from property (meters) - 50
No accessible shuttle
Number of accessible parking spaces - 2
Front entrance ramp
Registration desk height (inches) - 20
Registration desk height (centimeters) - 51
Elevator door width (inches) - 47
Elevator door width (centimeters) - 120
Stairwell handrail height (inches) - 35
Stairwell handrail height (centimeters) - 90

Outdoors

Garden
Terrace

Parking and public transport

Airport transportation (surcharge)
Free self parking
Free valet parking
Free parking nearby
Street parking
Secured parking
Secured parking

Spa

Spa services on site
Spa treatment room(s)
Steam room

Things to do

Fitness facilities
Library
Full-service spa
Free bicycles on site

Fine print

Cancellation Policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Check-in

Check-in starts at 3:00 PM

Check-in ends at midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.

* Extra-person charges may apply and vary depending on property policy * Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges * Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed * The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation * This property accepts credit cards; cash is not accepted * Safety features at this property include a fire extinguisher * This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room * Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pets

Pets not allowed
Service animals not allowed

Fees

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

Gala Dinner on November 15 per adult: THB 3500
Gala Dinner on November 15 per child: THB 1750 (from 4 to 12 years old)
Gala Dinner on November 05 per adult: THB 3500
Gala Dinner on November 05 per child: THB 1750 (from 4 to 12)

We have included all charges provided to us by the property.

Fee for English breakfast: approximately THB 900 for adults and THB 450 for children
Airport shuttle fee: THB 900 per vehicle (one-way)
Rollaway bed fee: THB 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go

Pool access available from 7 AM to 8 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Reviews

9.6

Outstanding

Reviews from Google

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