Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: IDR 500000 per stay

We have included all charges provided to us by the property.

Optional

• Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 150000 for children
• Airport shuttle fee: IDR 525000 per vehicle (one-way, maximum occupancy 4)
• Airport shuttle fee per child: IDR 525000 (one-way), (up to 10 years old)
• Rollaway bed fee: IDR 1515525 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

Beach nearby

Essential workers only - NO

Contactless check-out is available

Professional property host/manager

• Daily à la carte breakfast alongside a light buffet at Point Break Restaurant
• One relaxing 60-minute massage per person at X2 Spa (for stays of 3+ nights)
• Your choice of one set lunch or dinner per stay at Point Break (for stays of 5+ nights)
• One daily beer, glass of wine or cocktail per person (for stays of 7+ nights)
• Private one-way transfer from Denpasar Airport (for stays of 9+ nights)

Know Before You Go

• Pool access available from 9 AM to 9 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year’s Eve gala dinner is included in the total price displayed for stays on December 31.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.