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Tulum, Mexico

Conrad Tulum Riviera Maya

8.8
Excellent
From online reviews
Mexico Riviera Maya Beachfront Luxury with Daily Breakfast & US$100 Resort Credit
Conrad Tulum Riviera Maya logo
8.8
Excellent
From online reviews
3 nights from
A$1,259total with 
Non-member A$1,329
Valued up to A$2,923
-54%
Includes taxes & fees
Handpicked inclusions
Guaranteed room upgrade
Daily continental breakfast
US$100 resort credit per package
About the hotel

Beach paradise meets Mayan mystique at this five-star beachside resort. A haven of bliss overlooking the swaying palms and rolling waves of Riviera Maya, the property leaves its mark on all who visit and draws guests from far and wide to escape into a tropical sanctuary.

This retreat invites you to bask in the endless sunshine by one of its five stunning outdoor pools or be soothed by the ocean, complete with beachside service. For true indulgence, visit the world-class Conrad Spa and immerse yourself in a spa treatment before delighting at one of 11 onsite restaurants and bars.

Beach paradise meets Mayan mystique at this five-star beachside resort. A haven of bliss overlooking the swaying palms and rolling waves of Riviera Maya, the property leaves its mark on all who visit and draws guests from far and wide to escape into a tropical sanctuary.

This retreat invites you to bask in the endless sunshine by one of its five stunning outdoor pools or be soothed by the ocean, complete with beachside service. For true indulgence, visit the world-class Conrad Spa and immerse yourself in a spa treatment before delighting at one of 11 onsite restaurants and bars.

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Location

Conrad Tulum Riviera Maya
307 Carretera Cancun, Tulum, Akumal, Quintana Roo 77774, Mexico

Conrad Tulum Riviera Maya sits directly on the sensational white-sand beaches of Tulum. The resort is a 45-minute drive from Tulum International Airport (TQO) alternatively Cancun International Airport (CUN) is a 90-minute drive away. Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • 11 restaurants and bars
  • Ceiba Club
  • Conrad Spa Tulum
  • Private beach with daybeds
  • Five swimming pools
  • Watersports hire
  • Sustainable and cultural sessions
  • Fitness centre
  • Kids Club and Teens Zone
  • Room service
  • Wi-Fi
  • Valet parking
  • Concierge service
  • Check-in: 3pm / Checkout: 12pm

Surcharges may apply to select facilities and services.

Things to know

Check-in from
15:00
Check-out by
12:00
Inclusions
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Breakfast is continental buffet style, served in Arbolea restaurant between 7am to 11am.
  • Resort credit can be used at all the hotel restaurants and bars and Conrad Spa Tulum. The credit is not redeemable for minibar or room service and must not be exchanged for cash or other services. Any unused credit will be forfeited and is not transferable or redeemable for cash. No minimum spend applies.
Cancellation policy

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date changes

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Fine print

Valid for travel from 1 February 2025 until 30 November 2025 (bookings must be made before 30 June 2025).

Environmental Tax: Please note a US$3.25 tax per room, per day applies, payable directly to the hotel.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in from
15:00
Check-out by
12:00
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Breakfast is continental buffet style, served in Arbolea restaurant between 7am to 11am.
  • Resort credit can be used at all the hotel restaurants and bars and Conrad Spa Tulum. The credit is not redeemable for minibar or room service and must not be exchanged for cash or other services. Any unused credit will be forfeited and is not transferable or redeemable for cash. No minimum spend applies.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Valid for travel from 1 February 2025 until 30 November 2025 (bookings must be made before 30 June 2025).

Environmental Tax: Please note a US$3.25 tax per room, per day applies, payable directly to the hotel.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.8
Excellent
Reviews from Google
Why you should book with us
We price match
If you find a better price, we’ll match it
Find out more
7-day ‘change of mind’ refund
Get a full refund on your booking (excludes flights, experiences and the service fee paid on deposit bookings)
VIP Inclusions
You get a lot more than just a bed in a room
Buy now, choose dates later
Lock in a deal today, choose dates when you’re ready
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