Chimes Spa Retreat

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days before the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for a credit up to 21 days before the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Update 7 August 2025 12.41 AEST: Booking date updated.

Valid for travel until 4 August 2026 (bookings must be made before 4 June 2026).

Child Policy: Guests under 16 are not permitted and cannot be accommodated.

Guided Wine Tasting and Lunch Platter at The Lake House Denmark Fine Print (Select Packages Only):

• Includes: A seated wine tasting for two, a shared vineyard lunch platter accompanied by a glass of wine, beer or cider per person, your choice of individual dessert and one tea or coffee each.
• Available Monday – Saturday: 11am to 3pm (last booking).
• Not valid: Sunday.
• Bookings are essential and subject to availability.
• Please note that all participants of this experience must be 18+ and carry valid photo ID.
• Please allow up to two hours for this experience.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print before departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.