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4.7/5
·
4.8/5
Contact us
Contact us 24 hours, 7 days
Location

The Benson Hotel
50 Grafton Street, Cairns, Queensland 4870, Australia

The Benson Hotel is located just outside the hustle of Grafton Street, Benson’s trading bustle for bliss. Take a short walk to The Esplanade and discover an array of shopping precincts, restaurants, bars and entertainment. The hotel is located approximately a 15-minute drive from Cairns Airport (CNS). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Things to know

Check-in
2.00pm
Check-out by
10.00am
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a debit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Special instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

General

No cribs (infant beds) available

Parking height restrictions apply

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines Commitment to Clean (Choice)

Cashless transactions are available

Professional property host/manager

Policies

Know Before You Go

  • Pool access available from 6:00 AM to 9:00 PM.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in
2.00pm
Check-out by
10.00am

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a debit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Special instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

No cribs (infant beds) available

Parking height restrictions apply

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines Commitment to Clean (Choice)

Cashless transactions are available

Professional property host/manager

Know Before You Go

  • Pool access available from 6:00 AM to 9:00 PM.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

7.7

Good
99 reviews
86% recommend this hotel
Exceptional:
9.0+
40
Good:
7.0-9.0
43
Okay:
5.0-7.0
10
Poor:
3.0-5.0
3
Terrible:
1.0-3.0
3

7.5

/10
Value

7.5

/10
Value

7

/10
Facilities

7

/10
Facilities

8.1

/10
Staff

8.1

/10
Staff

8.6

/10
Location

8.6

/10
Location
7.7
Good
99 reviews
Exceptional:
9.0+
40
Good:
7.0-9.0
43
Okay:
5.0-7.0
10
Poor:
3.0-5.0
3
Terrible:
1.0-3.0
3

7.5

/10
Value

7.5

/10
Value

7

/10
Facilities

7

/10
Facilities

8.1

/10
Staff

8.1

/10
Staff

8.6

/10
Location

8.6

/10
Location
86% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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