Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

This property offers transfers from the ferry terminal and airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn’t offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are asked to contact the property in advance of arrival to schedule check-in/out.

Optional

• Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

On bay

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Minimum guest age is 18

By ocean

Caters to adults only

Professional property host/manager

Know Before You Go

• Guests under 18 years old are not permitted at this adults-only property.
• A car is not required for transportation to and from this property.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

VIP return Hamilton Island Airport/Marina transfers: Please send your flight details to Beach Club upon booking to secure your transfer. Beach Club staff will greet you at the airport or marina and provide luxury transfers directly to the hotel.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

Planned maintenance: To support the rejuvenation of the Hamilton Island Resort Centre, from June 2025 Sails Restaurant and Pool will close temporarily. Improvement works have just begun, with the refreshed space due to open in early December 2025. The Resort Centre Pool and Sails Bar will remain open for takeaway food and drinks (there will be some seating available for guests who wish to dine in), however during this time, these locations will experience some construction noise during working hours. Guests will continue to have access to hotel pools (if applicable), as well as the Bougainvillea Pool, open to all guests and located near the Hamilton Island Resort Centre. For snacks and drinks close by, the Beach Pavilion Kiosk is open daily.

• Two new dining options are available for lunch: From 18 June, coca chu will open for lunch Monday to Saturday, 12pm–2.30pm, offering hawker-style Southeast Asian food in a vibrant beachside setting. Catseye Pool Club, the signature restaurant at our new boutique hotel, The Sundays, is now open for lunch, offering relaxed island-style dining with sweeping views over Catseye Bay.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.