Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The property reserves the right to refuse name changes on reservations.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year’s Eve (December 31) Gala Dinner per adult: VND 4620000
• New Year’s Eve (December 31) Gala Dinner per child: VND 2310000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional

• Rollaway bed fee: VND 2575000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

On bay

By ocean

Car required

LGBTQIA+ friendly

Essential workers only - NO

Professional property host/manager

• Children aged 6-11 will be surcharged, children aged 5 and under are free.
• The included credit (3+ nights) must be used during your stay. Any unused credit will be forfeited and cannot be transferred or redeemed for cash. Valid on dining and spa treatments. Cannot be redeemed against minibar or alcohol.

Know Before You Go

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update 14 July 2025 2.25pm AEST: Children aged 6-11 will be surcharged, children aged 5 and under are free.

Update 5 June 2025 2.32pm AEST: Resort credit updated from VND2,300,000 to US$100.

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.