Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AED 2000 per accommodation, per stay
• New Year’s Eve (December 31) Gala Dinner per adult: AED 1650
• New Year’s Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
• A tax is imposed by the city: AED 7 per accommodation, per night
• Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

By ocean

EarthCheck

Essential workers only - NO

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

• A daily resort credit applies to bookings of 3+ nights in select room types. Credit may be used toward celebrity chef dining, holistic wellness and marine adventures. Credit must be used during your stay and is non-transferable, non-refundable and not exchangeable for cash.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Taxes & fees:

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge applies for the compulsory New Year’s Gala dinner. Payable directly to the hotel/resort.

Update 13 November 2024, 4pm AEDT: Compulsory New Year’s Eve Gala surcharges have been added to Fine Print.

Update 28 June 2024, 4pm AEDT: A daily resort credit is now included in packages for select room types for all bookings until 30 September 2024. (Black-out dates apply.)

Compulsory New Year’s Gala Dinner: For stays on 31 December, compulsory surcharges apply for select restaurants and the New Year’s Eve Gala Dinner. New Year’s Eve Gala Dinner tickets start from AED6,500 per adult (14+) and AED4,500 per child (4–13). Dining experiences start from AED1,650 per adult (14+) and AED625 per child (4–13). VIP upgrades are available for an additional charge. Payable directly to the hotel. See here for more details.

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

Incidental Deposit Policy: Upon check-in, a mandatory deposit of AED 2000 credit card pre-authorization or cash deposit per day is required for incidentals, in addition to the room charges.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.