Ardo Hotel

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable. Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 28 February 2025 (bookings must be made before 28 December 2024).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

Havannah Island Helicopter Experience Inclusions & Fine Print

• Includes: Private chartered helicopter; 60-minute scenic flight time (30 minutes each way). Includes great photo opportunities over neighbouring Herald, Acheron and Rattlesnake Islands. Enjoy a unique beach landing; two hours on Havannah Island; a gourmet picnic hamper with sparkling wine and beer; and access to a beach umbrella, picnic blanket, cushions and snorkelling equipment.
• Available on request. Not valid: Christmas Day
• All helicopter flights are restricted to operation during daylight hours
• 48 hours’ notice is required for a full refund claim and 24–48 hours for a 50% refund claim.
• No refunds for cancellations within 24 hours of departure.
• Changes to Booking: 48 hours’ notice prior to departure date is required to change a booking you have made
• Departure Point: Nautilus Aviation, Hangar 15 General Aviation, Gypsy Moth Court Townsville Airport, Garbutt
• Exclusions: Transfers, additional food and drinks
• Maximum individual seat weight limit of 130kg applies
• Must be aged 18+ for alcohol consumption
• Minimum two passengers required to proceed
• All helicopter flights are restricted to operation during daylight hours
• Unsuitable weather conditions may require changes to advertised flight paths at short notice
• All helicopter pricing is per seat, independent of age
• Children aged 3+ are legally required to be seated in their own seat and are therefore required to pay the full ticket price. Subject to conditions, infants aged 0–2 may travel free of charge when seated on a parent or guardian’s lap. For bookings of more than one infant, please contact Nautilus Aviation directly as aviation conditions apply
• You will be required to complete a snorkel safety questionnaire before any snorkelling activity.
• Information provided will be shared with your pilot so they can best assist you in the unlikely event of an emergency
• Payload limits apply to all aircrafts. Accurate individual passenger body weights are required at time of booking
• Maximum individual seat weight limit of 130kg applies
• Tours and aircraft substitutions are subject to management and/or pilot discretion, weather, air-traffic control and availability
• A fuel surcharge may apply to the ticket price. In such cases, any charge will be collected on departure, payable directly to Nautilus Aviation.
• No fuel surcharge is presently applicable
• Bookings for this offer are limited and subject to availability. Not valid with any other offer.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.