Private Qantas 737 Luxury Charter: 9-Day Sydney to Queenstown Tour with Norfolk Island, Milford Sound Flight & Whitsundays Yacht

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 90 days prior to the departure date.

Covid-19 Related Cancellations

For all new bookings, if you can’t travel as a direct result of border closures or government-imposed travel restrictions that directly impact your booking, Luxury Escapes will:

• allow you to change the dates of your tour, or
• offer you a credit for another tour, cruise or accommodation offer, less any third-party costs that Luxury Escapes can’t recover (including from airlines and tour providers).

Booking Summary: After you book, your Trusted Partner Tour Operator will make contact with you via email to complete your booking details.

This tour package is valid for the following departure dates:

• 10 May 2023

Please allow for travelling time. Flights are not included in your package and must be purchased separately. It is your responsibility to make your own travel arrangements and ensure that you arrive in Sydney on your chosen tour start date. Please do NOT book your flights until your tour is confirmed.

Booking Process

• Select which package option you would like, taking care to choose the correct season, length of stay and room capacity (Twin Room or Solo Traveller)
• Click on the green ‘Check Availability’ tab
• Using the plus or minus, adjust the number of people you would like to book then click the ‘View Available Dates & Prices’ tab
• Click the blue ‘Select’ button then the green ‘Review & Payment’ tab at the bottom right of the screen
• Fill out your preferred payment method and click the green ‘Pay Securely Now’ tab
• Once your order is complete, you will receive your Luxury Escapes automated booking summary email (this is not your tour confirmation)
• You will then be contacted by the Trusted Partner Tour Operator who will collect your Traveller Details
• The Trusted Partner Tour Operator will then also contact you to advise if your tour is confirmed. Please refrain from booking flights until your tour is confirmed by the Tour Operator.
• Should you require assistance with your tour, please contact your Trusted Partner Tour Operator (refer to your booking summary email for their contact details). Alternatively, contact trustedpartnertours@luxuryescapes.com.

IMPORTANT: Twin-Room Package is valid for ONE PERSON (based on twin room). If you are travelling with another person you must purchase TWO PACKAGES, otherwise please purchase a solo traveller package. Solo travellers will get their own room throughout the tour.

Please note that packages cannot be split.

AMENDMENTS & CHANGES

Name Change or Corrections

Following the 7-Day Change of Mind Guarantee period,

• Name corrections may incur a fee

• Name changes are not permitted

• You can enjoy one free date change on selected tours up until 90 days prior to original travel date (subject to seasonal surcharges or package upgrades). Changes can be made via your ‘My Escapes’ account, or by contacting the Luxury Escapes Customer Support Team at trustedpartnertours@luxuryescapes.com. Any subsequent date changes will incur a fee of $250 per person plus any further costs that may apply.

• Please note that deposits are non-refundable.

• The Trusted Partner or the Luxury Escapes Customer Support Team will advise if the change is confirmed via email and provide an invoice for the following: date change fees, costs from third-party suppliers, air and rail travel and hotels (cabins on cruises).

• Date changes do not apply to flights booked with Luxury Escapes. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Accommodation

This tour includes accommodation at the following hotels:

• Queenstown — Hotel St Moritz Queenstown - MGallery (St Moritz Guest Room)
• Norfolk Island — South Pacific Resort Hotel (Standard Room) or Governor’s Lodge Resort Hotel (Standard Room) or Paradise Resort (Standard Room)
• Hayman Island — InterContinental Hayman Island Resort (Lagoon Room)

Pre- & Post-Tour Accommodation

Pre- and post-tour accommodation in Sydney can be booked to extend your stay before or after your tour. Please contact the Trusted Partner Tour Operator directly for further information.

IMPORTANT:

• Accommodation is subject to availability and may be substituted for a hotel of a similar or higher standard without notice.
• Rooms will be made available after 3pm on day of arrival. Checkout is required by 10am. Early check-in and late checkout are available at an additional fee.
• Maximum room capacity is two adults.

Inclusions

• Accommodation as specified
• Private charter Qantas 737 flights between tour destinations in Superior Class (economy cabin) with meals and drinks onboard
• Private yacht transfers to Hayman Island
• Daily breakfast, lunch and dinner as specified in the itinerary
• Beer, wine and soft drink with all dinners and with lunch and dinner aboard the plane
• Glass of champagne before departure in Sydney
• Selection of activities in Queenstown, Norfolk Island and Hayman Island
• All sightseeing and entrance fees as per the itinerary
• The services of Constellation Journey Leaders including a doctor
• The services of expert English-speaking local guides
• Tips and gratuities

Exclusions

• Flights between your departure destination and Sydney
• Transfers to/from Sydney airport
• Visas
• Vaccinations and medications recommended by your doctor
• Items of a personal nature including phone calls
• Drinks and meals away from the group
• Minibar and laundry services
• Meals/drinks not stated in the itinerary
• Optional activities/tours, personal expenses/transfers not mentioned
• Travel insurance (recommended)
• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Age Restrictions

• This tour is restricted to guests aged 12 years or older.

Group Size

• Minimum number for this tour to operate is 50 guests. Please do NOT book your flights until your tour is confirmed and has reached minimum numbers (refer to Booking Process).
• Maximum tour capacity is 112 people.
• Please note that this tour is not exclusive to Luxury Escapes customers, and you may be travelling with other members of the public.

Travel Insurance

• Travel insurance is strongly recommended. Luxury Escapes recommends purchasing travel insurance as soon as possible after purchasing this package.
• Luxury Escapes can assist you in purchasing travel insurance through our preferred provider. Please enquire for further information and to see if our policy is suitable for you.

Passports & Visas

• A visa may be required. It is the traveller’s responsibility to ensure they’re holding a current visa for the countries they’re visiting. If the traveller is on a non-Australian passport, a valid re-entry visa may be required.
• Important: Please start arranging your visa at least 6-8 weeks prior to departure to account for any delays due to consulate operating hours and processing time.
• A valid passport with a minimum validity of 6 months beyond your return travel date is required for all passengers (including children and infants).
• When travelling within Australia, please check current state/territory border entry requirements to ensure you’re eligible to travel and have completed any required permits or passes.

Photo ID

• For all international tours, a digital copy of your passport may be required to be provided to the Trusted Partner Tour Operator prior to your tour departure.
• For domestic tours, a digital copy of a government-issued photo identification (passport or driver’s license) may be required to be provided to the Trusted Partner Tour Operator prior to your tour departure.
• Failure to provide a valid photo ID as required by the Trusted Partner Tour Operator may result in your booking being cancelled with all monies paid remaining non-refundable.

Health & Vaccinations

• Travellers are advised to check the vaccine requirements for their trip with their local health professional at least 45 days prior to departure, as some vaccines require 30 days or more to be effective. Please check with your health professional that you hold the appropriate vaccination entry requirements for your destination.
• By purchasing this tour, you acknowledge the Covid-19 Health & Safety advice as shown here.
• Guests may be required to provide evidence of proof of vaccination against Covid-19 from our ground operator prior to departure. Please contact the Luxury Escapes Customer Support Team on trustedpartnertours@luxuryescapes.com for further information.
• Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

Flights:

• Roundtrip economy class airfares are included in your package, departing from Sydney with Qantas.
• Internal flights are included between Queenstown, Norfolk Island and Hamilton Island, as per the itinerary.

Tour Baggage Restrictions

• Passengers are permitted one piece of baggage with a maximum weight of 23kg on tour.
• Passengers are permitted one additional piece of carry-on luggage with a maximum weight of 10kg.

Transfers

• If transfers are included in your package, please note that these are only available on the first and last day of your tour. Arrival and departure transfers are included between the hours of 6am and 6pm only. If you arrive outside these hours a supplement may apply. Please contact the Trusted Partner Tour Operator for further information.
• If booking a Twin Room package, transfers are based on two people sharing one vehicle. If you are arriving on different flights at different times, a supplement will be charged for two separate vehicles.
• Flight details must be advised as per the Trusted Partner Tour Operator requirements. Failure to provide your confirmed flight details within the time period specified by the Trusted Partner Tour Operator will result in forfeiting your transfer.

Tipping

Tipping and gratuities are included in your package for activities listed in the itinerary only.

Fitness Requirements

Travellers acknowledge that they are required to have a good level of health and fitness to undertake the activities in this tour. Further, travellers acknowledge and agree that neither Luxury Escapes nor the tour provider will be able to provide medical or other assistance in the event that they are unable to complete any aspect of the tour as a result of their health or physical condition (nor is Luxury Escapes liable for any loss, damage, expense, injury or death arising from such).

Itinerary Amendments & Changes

In the event of a change in itinerary (due to safety or events outside of our control) which results in cancellation or change fees in respect of flights (or other parts of your travel) we will notify you as soon as practicable. You will be responsible for any associated costs or will otherwise have the right to a refund (less any costs incurred or paid to third parties).

Surcharges

After completing your booking, your tour cost may be subject to additional surcharges as a result of factors beyond the control of Luxury Escapes. Where the cost of delivering your selected tour materially increases between the time of purchase and delivery, Luxury Escapes reserves the right to increase the balance due. Increases may be in relation to, but not limited to, currency fluctuations, taxes, airfares, fuel surcharges or tour costs where those costs have increased for similar reasons. A material increase will be considered once in excess of 10% of the package price.

Any prices quoted exclude specific costs/measures that may be introduced at a later stage as a result of Government changes due to Covid-19 health and safety restrictions. The Trusted Partner Tour Operator will inform guests of these changes as soon as possible.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.

The supplier reserves the right to cancel or alter tour itineraries as deemed necessary. Tour operation or alterations to itineraries may occur due to road or weather conditions, strikes, public holidays, accommodation availability and/or other factors. Accommodation will be of a similar or better standard if a change is required.

Package inclusions are correct at the time of purchase. Refer to your booking summary email for details.

Please note this tour is operated by one of our Trusted Partner Tour Operator partners. You will be contacted post-purchase with further details.