Confirmation

• You’ll get confirmation within minutes. If you don’t see any confirmation, reach out to our customer support.

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

6hr Duration

Please select an experience date

Join in & private groups

Package: Hot Air Balloon Flight with Sparkling Wine

Eligibility

• Children aged 3-12 must be accompanied by a paying adult
• Children under 3 years old cannot participate
• Children aged 13-17 years old can travel on the balloon flight by themselves, but must be accompanied by a responsible adult for the duration of the tour
• You will need to be agile enough to negotiate steps, climbing into the basket and standing for the duration of the flight

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Package: KLOOK Balloon Flight with Sparkling Wine

Eligibility

• Children aged 3-12 must be accompanied by a paying adult

• Participants must be aged 3+ to participate in this activity

• Children aged 13-17 years old can travel on the balloon flight by themselves, but must be accompanied by a responsible adult for the duration of the tour

• You will need to be agile enough to negotiate steps, climbing into the basket and standing for the duration of the flight

• The maximum group size is 24 participants

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• Half-day format, back by mid morning
• Easy to package with wildlife or theme parks, cruises, hinterland tours, or zipline adventures
• No breakfast stop = shorter duration, more efficient for itinerary planning
• High perceived value with digital photo package included
• Trusted operator with over 35 years’ experience
• Suitable for most fitness levels and all adult age groups

• [Departure] 03:00, meet up at Nerang Fair Shopping Centre. The operator will reconfirm the meet-up time via email once the booking is confirmed. Please ensure you check your email for the details.Latecomers or no-shows can’t be refunded Please arrive at the location 15 mins before the departure time
• [Departure] 03:00, meet up at Canungra Visitors Centre. The operator will reconfirm the meet-up time via email once the booking is confirmed. Please ensure you check your email for the details.Latecomers or no-shows can’t be refunded Please arrive at the location 15 mins before the departure time
• [Attraction/experience] 07:00, 30 min(s), Guided tour, Hot air balloon experience, Enjoy a glass of sparkling wine after the flight
• [Return] 09:15, at Nerang Fair Shopping Centre,
• [Return] 09:15, at Canungra Visitors Centre,
• Day {num}

Additional information

• Pregnant women after 12 weeks of pregnancy are not able to fly
• If you have participated in diving the previous day you are not suited to this activity
• Passengers with medical conditions or that have accessibility issues, please check with your doctor or specialist prior to booking
• At no time will a passenger be allowed to fly if their judgment is impaired by alcohol, drugs, or prescription medicine
• Due to weight and safety restrictions, handbags and backpacks may not be carried on the hot air balloon. Please do not bring large bags
• Unless the camera fails, digital photos will be provided every flight. If the camera fails, no compensation or refund will be given
• Please note that the timings might be adjusted due to seasonal changes, and the specific schedule is subject to the reservation confirmation you received
• If your flight time is from April to October (in winter), you need to wear warm clothes to prevent the cold; in other months, there will be warm airflow due to the burning of hot air balloons, so you do not need to wear warm clothes
• Change your booking up to 48 hours before the start time of your experience
• Changes are not permitted within 48 hours of your experience
• Late arrivals or no shows will result in you forfeiting your experience What to wear
• It is recommended that you wear long pants and closed in shoes - no heels, slippers or skirts please
• Bring a jacket as it gets quite cool as the sun rises and please avoid white cloth
• Carry hats, sunglasses, and a fully charged phone or camera for taking pictures