• Ensure you have emailed all passengers’ full names and weights to info@backcountryhelicopters.com
• Phone 0800 538 945 or 03 443 8351 the morning of your flight for a weather check.
• Make sure you have appropriate clothing and footwear for your flight.

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 48 hours before booking date

Non-refundable

• From 48 hours before the booking date

On request

Availability:

• Available on request
• Departure point: Haast Pass-Makarora Road, Makarora
• Please arrive at your departure location no less than 30 minutes prior to flight
• Valid for the flight path selected at the time of purchase – please make your selection carefully

Important:

• Exclusions: Meals, drinks and transfers
• Any additional personal expenses must be paid directly to vendor(s)
• Minimum of two passengers required for all packages and tours
• All tours are subject to availability and weather. All passengers must receive a safety briefing prior to departure
• Passengers aged 3+ are legally required to occupy their own seat and are therefore required to pay full ticket price.
• Subject to conditions, children under three may travel free of charge when seated on a parent’s/guardian’s lap. For bookings of more than one infant, please contact Backcountry Helicopters as aviation conditions apply
• Children under 18 must be accompanied by a paying parent/adult guardian (18+)

Terms & Conditions:

• A fuel surcharge may apply to the ticket price. In such cases, any charge will be collected on departure, payable directly to Backcountry Helicopters. No fuel surcharge is presently applicable
• Tours and aircraft substitutions are subject to Management and/or pilot discretion, weather, air-traffic control and availability. In the event of bad weather, providing there is availability, date changes are welcome or in the worst-case scenario, cancellations
• Reservations are held only when weights are received and full passenger details provided
• Backcountry Helicopters will not be liable for any loss, damage, additional expenses or inconvenience arising from, or incidental to, any delay in service. Backcountry Helicopters works in conjunction with other tour operators and is not liable for their acts or omissions, whether negligent or otherwise. Travel and admissions will be subject to the conditions imposed by the operators, which may limit or exclude liability for personal injury or property damage
• In the event of bad weather, providing there is availability, date changes are welcome or in the worst-case scenario, cancellations. Please note, if half the paid tour was possible, the component not experienced will be refunded, not both
• For further Backcountry Helicopters terms and conditions, please see https://www.backcountryhelicopters.com/privacy-policy/

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused will be forfeited, and cannot be used at a later date

Important: We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Backcountry Helicopters

Backcountry Helicopters, operating from Makarora on the doorstep of Mount Aspiring National Park, specialises in adventure-packed wilderness experiences. This family-run company, part of Wanaka Helicopters Group, has been guiding remote scenic flights, combos and charters through South Westland, Otago and the West Coast for over 20 years.

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