• Bookings must be submitted at least five (5) days in advance
• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address
• Please note: ICS Travel Group will be in contact via email within 1–2 business days to confirm your booking and arrange a time with you directly.
• You will be emailed an online form to book in your date and time. Keep an eye out for an email from luxuryescapes@icstravelgroup.com

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 21 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 21 days before your chosen date) - 100%
• Cancellations are entitled to a full refund if made 21 days prior to departure

Changes to Booking

24 hours’ notice is required to change a booking you have made

On request

Availability:

• Available on request
• Accommodation area options for transfers include: Kuala Lumpur City Rates include Selangor, Sunway and Subang Airport OR Melaka Hotels
• Valid for the travel location selected at the time of purchase only — please make your selection carefully
• Please note: A surcharge of 50% applies for pick up from Kuala Lumpur City between 9.30pm–8am; 50% surcharge applies for pick-up from Melaka before 12pm. Any surcharges are payable directly to ICS Travel Group
• Valid for both KLIA1 and KLIA2 terminals
• Bookings valid to 31 December 2024

Important:

• Rates are per vehicle, one-way
• Sedan is suitable for up to two passengers; car is suitable for up to four passengers; van is suitable for up to four passengers
• Infant seats can be pre-booked directly through ICS Travel Group at time of booking for a surcharge of 3 USD per seat each way. Alternatively, guests can bring their own
• The driver will wait for a delay of up to one hour. Delays exceeding one hour will result in the cancellation of your transfer booking and no refunds will be provided

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

ICS Malaysia

Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services. From luxury holidays to special-interest tours, they offer customised itineraries to suit any individual or group. Their highly knowledgeable guides, unique products and top-notch service continue to earn them accolades from satisfied travellers across the world.

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