Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

• Fee for buffet breakfast: approximately IDR 580000 for adults and IDR 362000 for children
• Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)
• Covered self parking fee: IDR 120000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

By ocean

Noise-free rooms not guaranteed

EarthCheck

Professional property host/manager

Know Before You Go

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian’s room, using existing bedding.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update [29 July 2024, 1.50PM AEST]: On 24, 25 and 31 December, guests will be unable to dine at the restaurants or receive spa treatments.

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

• Please note the Nyepi Day of Silence takes place annually, during which airports are closed and check-in/checkout at the resort is unavailable. Please check dates before booking.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.